Epson B 500DN User Manual Page 146
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B-300/B-500DN User’s Guide
Where To Get Help 146
We encourage you to have all the relevant information on hand when you ring. The more
information you prepare, the faster we can help solve the problem. This information includes your
Epson product documentation, type of computer, operating system, application programs, and
any information you feel is required.
Help for Users in Singapore
New :For All products
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
Sales Enquiries, and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Thailand
New :For all products
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ),
and e-mail are available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
- User’s Guide 1
- Contents 2
- Copyright and Trademarks 8
- Operating System Versions 9
- Safety Instructions 10
- Using the printer 11
- Handling ink cartridges 12
- Warnings, Cautions, and Notes 13
- Using Your Software 14
- From the Start menu 15
- Accessing EPSON Web-To-Page 17
- Uninstalling the User’s Guide 19
- Paper Handling 20
- Loading Paper 22
- Into the rear sheet feeder 25
- Loading Envelopes 26
- Setting Output Tray 28
- Paper Handling 29 29
- 1. Pull out the output tray 29
- Basic Printing 31
- Printing Photos 32
- Loading paper 33
- Printer settings for Windows 33
- Printing Web Pages 34
- Printing Documents 36
- Printing on Envelopes 38
- Canceling Printing 40
- Chapter 4 41
- Introduction 41
- Pages Per Sheet Printing 42
- Double-Sided Printing 43
- Manual double-sided printing 49
- *: Folding edge 55
- ** : Margin 55
- Fit to Page Printing 56
- Poster Printing 62
- Watermark Printing 68
- Creating your own watermark 71
- Using the Control Panel 74
- For B-500DN users 75
- Using the Control Panel 76 76
- Icons on the LCD 77
- Control panel menu list 78
- Printer setting menu 79
- Test print menu 79
- Printer status menu 80
- Maintenance menu 80
- Network setting menu 81
- Status and error messages 82
- Using the Control Panel 83 83
- For B-300 users 84
- Buttons and lights 85
- Using the Control Panel 86 86
- Status and error lights 87
- Using the Control Panel 88 88
- Using the Control Panel 89 89
- Printing the status sheet 90
- Installing Option 91
- Uninstalling the duplex unit 92
- Installing Option 93 93
- Replacing Consumables 94
- Replacing an ink cartridge 98
- Maintenance Box 102
- Handling precautions 104
- Replacing a maintenance box 104
- B-300/B-500DN User’s Guide 106
- Replacing Consumables 106 106
- Maintaining Your Printer 107
- Cleaning the Print Head 109
- Aligning the Print Head 112
- Cleaning Your Printer 113
- Transporting Your Printer 114
- Chapter 9 116
- Setting up the print server 117
- Setting up each client 119
- Troubleshooting 121
- Server Client 122
- Windows Vista/XP Windows 2000 122
- Windows 2000 Windows Vista/XP 122
- New :Depends on model 123
- Error messages 125
- Using EPSON Status Monitor 3 126
- The Paper Jams 128
- Troubleshooting 131 131
- In the back of the printer: 131
- Print Quality Problems 133
- Horizontal banding 134
- Incorrect or missing colors 135
- Blurry or smeared printout 135
- Incorrect margins 136
- Printout has a slight slant 136
- Inverted image 137
- Blank pages print 137
- Printing is too slow 137
- Paper Does Not Feed Correctly 138
- Multiple pages feed 139
- Paper is improperly loaded 139
- The Printer Does Not Print 140
- Increasing the Print Speed 141
- Troubleshooting 142 142
- Other Problem 143
- Where To Get Help 144
- Help for Users in Europe 145
- Help for Users in Australia 145
- Help for Users in Singapore 146
- Help for Users in Thailand 146
- Help for Users in Vietnam 147
- Help for Users in Indonesia 147
- Help for Users in Hong Kong 148
- Help for Users in Malaysia 148
- Help for Users in India 149
- Helpline 150
- Product Information 151
- Rear view 153
- Front view 154
- Ink cartridges 156
- System Requirements 157
- Technical Specifications 158
- Printable area 159
- Minimum margin 160
- Mechanical 162
- Electrical 163
- Environmental 164
- Standards and approvals 164
- Interface 164
- Product Information 165 165
- Index 166 166
- Index 167 167
- Index 168 168
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