Epson Stylus Photo 825 Ink Jet Printer User Manual download pdf (Page 104)

Solving Problems

Where To Get Help

If you need help with your printer, Film Factory, or the P.I.M. Plug-in for Adobe

Photoshop, see the contact information below. See the information on page 99 if you

need help with the other photo software that came on your printer CD-ROM.

EPSON provides technical assistance 24 hours a day through the electronic support

services and automated telephone services listed in the following table.

To speak to a technical support representative, dial:

■

U.S.: (562) 276-7282, 6

to 8

, Pacific Standard Time, Monday through

Friday and 7

to 4

, Saturday.

■

Canada: (905) 709-2567, 6

to 6

, Pacific Standard Time, Monday through

Friday.

Toll or long distance charges may apply.

Before you call, please have the following information ready:

■

Product name (EPSON Stylus Photo 825)

■

Product serial number (located on the back of the printer and on its box)

■

Proof of purchase (such as a store receipt) and date of purchase

■

Computer configuration and operating system version

■

Description of the problem

Service Access

World Wide

Web

From the Internet, you can reach EPSON Support at

http://support.epson.com

. At this site, you can download drivers and

other files, look at product documentation, access troubleshooting

information, and receive technical advice through e-mail.

Automated

Telephone

Services

A variety of automated help services are available 24 hours a day, seven

days a week. To use these services, you must have a touch tone

telephone and call

(800) 922-8911

. Your EPSON SoundAdvice

Express Code is

70405

. Use this code to quickly select the EPSON

Stylus Photo 825 in SoundAdvice.

VSEDVLFVERRN3DJH:HGQHVGD\-XO\30

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Epson Stylus Photo 825 Ink Jet Printer User Manual Page 104

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