Epson C3900 Series User's Guide Page 130

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3. Close the right side cover.
Solving Problems with Media Misfeeds
Note:
Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated
misfeeds may also happen if you’re using unsupported print media.
Symptom Cause Solution
Several sheets go
through the
printer together.
The front edges of the media are
not even.
Remove the media and even up the front edges, then reload
it.
The media is moist from
humidity.
Remove the moist media and replace it with new, dry media.
Media misfeed
message stays on.
Right side cover needs to be
opened and closed again to
reset the printer.
Open and close the right side cover of the printer again.
Some media remains misfed in
the printer.
Recheck the media path and make sure that you have
removed all of the misfed media.
AcuLaser C3900 Series User’s Guide
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