Epson C3900 Series User's Guide Page 138
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Symptom Cause Solution
There is
insufficient fusing
or the image
comes off when
rubbed.
The media is moist from
humidity.
Remove the moist media and replace it with new, dry media.
Unsupported media (wrong size,
thickness, type, etc.) is being
used.
Use Epson-approved media. See “Print Media” on page 58.
Media type is set incorrectly. When printing envelopes, labels, letterhead, postcards,
thick stock, glossy, single side only paper or special paper,
specify the appropriate media type in the printer driver.
There are toner
smudges or
residual images.
One or more of the
photoconductor units may be
defective or installed incorrectly.
Remove the photoconductor units and check them for
damage. If one is damaged, replace it.
There are toner
smudges on the
back side of the
page (whether or
not it has been
duplexed).
The media path is dirty with
toner.
Print several blank sheets and the excess toner should
disappear.
One or more of the
photoconductor units may be
defective.
Remove the photoconductor units and check it for damage.
If it is damaged, replace it.
Abnormal areas
(white, black, or
color) appear in a
regular pattern.
The laser lens is dirty. Clean the laser lens.
A photoconductor unit may be
defective.
Remove the photoconductor unit with the color causing the
abnormal image. Replace it with a new photoconductor
unit.
AcuLaser C3900 Series User’s Guide
Troubleshooting 138
- User’s Guide 1
- Copyright Notice 2
- Copyright Notice 3 3
- About Adobe Color Profile 4
- Copyright Notice 5 5
- Coated 3.0) 6
- Copyright Notice 7 7
- Copyright Notice 8 8
- Copyright Notice 9 9
- Copyright Notice 10 10
- Contents 11
- Contents 12 12
- Contents 13 13
- Contents 14 14
- Introduction 15
- Printer Parts 16
- Software Disc 17
- System Requirements 18
- Introduction 19 19
- Using the Printer Driver 20
- Common Buttons 21
- Basic Tab 24
- Layout Tab 25
- Cover Page Tab 25
- Watermark/Overlay Tab 26
- Quality Tab 26
- Other Tab 27
- Chapter 3 29
- About the Control Panel 29
- Message Window 30
- Configuration Menu Overview 31
- Entering the Password 32
- PRINT MENU 32
- PAPER MENU 33
- QUALITY MENU 36
- MEMORY DIRECT 41
- INTERFACE MENU 43
- SYS DEFAULT MENU 46
- MAINTENANCE MENU 51
- Memory Direct 56
- Memory Direct 57 57
- Media Handling 58
- Media Handling 59 59
- Media Types 60
- Thick Stock 61
- Envelope 62
- Media Handling 63 63
- Letterhead 64
- Postcard 65
- Glossy Media 66
- Single Side Only 66
- Special Paper 67
- Printable Area 68
- Envelopes 69
- Page Margins 69
- Loading Media 70
- Media Handling 71 71
- Media Handling 72 72
- 1. Pull out Tray 2 73
- Media Handling 74 74
- 6. Close Tray 2 75
- MENU” on page 33 75
- 1. Pull out Tray 3 75
- Media Handling 76 76
- Media Handling 77 77
- Media Handling 78 78
- Output Tray 79
- Media Storage 80
- Chapter 6 81
- About Toner Cartridges 81
- Replacing a Toner Cartridge 83
- Type Parts Number 87
- Replacing the Backup Battery 96
- 5. Pull down the 2 levers 99
- 6. Remove the fuser unit 99
- 7. Prepare a new fuser unit 100
- 10. Lift up the two levers 101
- 12. Close the eject cover 101
- Maintaining the Printer 103
- Cleaning the Printer 105
- 1. Open Tray 1 106
- 1. Pull out the tray 107
- 4. Close the tray 107
- 3. Close the tray 108
- Cleaning the Laser Lens 109
- 4. Close the tray 2 110
- 11. Pull out the tray 2 113
- 13. Close the cover 113
- 14. Close the tray 2 114
- Troubleshooting 115
- Clearing Media Misfeeds 116
- Troubleshooting 117 117
- Troubleshooting 118 118
- Troubleshooting 119 119
- Troubleshooting 120 120
- Troubleshooting 121 121
- Troubleshooting 122 122
- Troubleshooting 123 123
- 2. Open the eject cover 124
- 3. Lift up the 2 levers 124
- 4. Open the fuser unit cover 125
- Troubleshooting 126 126
- 7. Push down the 2 levers 127
- 8. Close the eject cover 127
- Troubleshooting 128 128
- Troubleshooting 129 129
- Troubleshooting 130 130
- Troubleshooting 131 131
- Solving Other Problems 132
- Troubleshooting 133 133
- Troubleshooting 134 134
- Troubleshooting 135 135
- Troubleshooting 136 136
- Troubleshooting 137 137
- Troubleshooting 138 138
- Troubleshooting 139 139
- Standard Status Messages 140
- Error Messages (Warning) 141
- Troubleshooting 142 142
- Troubleshooting 143 143
- Troubleshooting 144 144
- Service Messages 145
- Installing Accessories 146
- Installing a DIMM 147
- Hard Disk Drive (C12C824511) 149
- Appendix 154
- Appendix 155 155
- Appendix 156 156
- Index 157 157
- Index 158 158
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