Epson PriorityFAX 2000 User's Guide Page 96
- Page / 148
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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14.19 <
Troubleshooting>
The machine does not
appear on the
scanners list
• Check if your machine is attached to
your computer. Make sure that it is
connected properly via the USB port and
is turned on.
• Check if the scanner driver for your
machine is installed in your system.
Open Unified Driver configurator, switch
to Scanners configuration, then press
Drivers. Make sure that driver with a
name corresponding to your machine's
name is listed in the window. Check if
the port is not busy. Since functional
components of MFP (printer and
scanner) share the same I/O interface
(port), the situation of simultaneous
access of different “consumer”
application to the same port is possible.
To avoid possible conflicts, only one of
them at a time is allowed to gain control
over the device. The other “consumer”
will encounter “device busy” response.
This can usually happen while starting
scan procedure, and appropriate
message box appears.
• To identify the source of the problem,
you should open ports configuration and
select the port assigned to your scanner.
port's symbol /dev/mfp0 corresponds to
LP:0 designation displayed in the
scanners’ options, /dev/mfp1 relates to
LP:1 and so on. USB ports start at /dev/
mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively and so forth
sequentially. In the Selected port pane
you can see if the port is occupied by
some other application. If this is the
case, you should wait for completion of
the current job or should press Release
port button, if you are sure that the
present port's owner is not functioning
properly.
Problem Possible Cause and Solution
The machine does not
scan
• Check if a document is loaded into the
machine.
• Check if your machine is connected to
the computer. Make sure if it is
connected properly if I/O error is
reported while scanning.
• Check if the port is not busy. Since
functional components of MFP (printer
and scanner) share the same I/O
interface (port), the situation of
simultaneous access of different
“consumer” application to the same port
is possible. To avoid possible conflicts,
only one of them at a time is allowed to
gain control over the device. The other
“consumer” will encounter “device busy”
response. This can usually happen while
starting scan procedure, and appropriate
message box will be displayed.
To identify the source of the problem,
you should open ports configuration and
select the port assigned to your scanner.
port’s symbol /dev/mfp0 corresponds to
LP:0 designation displayed in the
scanners’ options, /dev/mfp1 relates to
LP:1 and so on. USB ports start at /dev/
mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively and so forth
sequentially. In the Selected port pane
you can see if the port is occupied by
some other application. If this is the
case, you should wait for completion of
the current job or should press Release
port button, if you are sure that the
present port’s owner is not functioning
properly.
I cannot scan via Gimp
Front-end.
• Check if Gimp Front-end has
“Xsane: Device dialog.” on the “Acquire”
menu. If not, you should install Xsane
plug-in for Gimp on the your computer.
You can find Xsane plug-in package for
Gimp on Linux distribution CD or Gimp
home page. For the detail information,
refer to the Help for Linux distribution CD
or Gimp Front-end application.
If you wish to use other kind of scan
application, refer to the Help for
application.
Problem Possible Cause and Solution
- 3300MFP 1
- User Guide 1
- 8. Scanning 4
- 9. Faxing 4
- 10. Fax setup 4
- 11. Using USB flash memory 4
- 13. Maintenance 5
- 14. Troubleshooting 5
- 15. Installing accessories 5
- 16. Specifications 5
- Electrical Safety Information 7
- Electrical Supply 7
- Disconnect Device 7
- Emergency Power Off 7
- Regulatory Information 9
- Illegal Copying 10
- For Fax Function 11
- OpenSSL License 12
- Original SSLeay License 13
- Environmental Compliance 14
- Others Countries 15
- EH&S Contact Information 15
- 1 Introduction 16
- Printer overview 17
- Control panel overview 18
- Finding more information 19
- Selecting a location 19
- 2 System setup 20
- Changing the display language 21
- Setting the date and time 21
- Changing the default mode 21
- Setting sounds 22
- Using the save modes 23
- Setting print job timeout 23
- 3 Software overview 24
- Printer driver features 25
- System requirements 25
- 3.3 < 26
- 4 Network setup 27
- Configuring TCP/IP 28
- Configuring EtherTalk 28
- Configuring 802.1x 28
- Setting Ethernet speed 29
- Loading originals and print 30
- Selecting print media 31
- 5.3 < 32
- 5.4 < 33
- Loading paper 34
- 5.6 < 35
- In the multi-purpose tray 36
- Selecting an output location 37
- Printing to the rear cover 38
- 6 Copying 39
- Using special copy features 40
- Poster copying 41
- ID card copying 41
- Setting copy timeout 42
- 7 Basic printing 43
- 8.2 < 45
- Scanning to a network client 46
- Scanning to Email 47
- Scanning to an FTP server 47
- Setting up Address Book 48
- Using Address Book entries 49
- Printing Address Book 50
- 9 Faxing 51
- Sending a fax automatically 52
- Sending a fax manually 52
- Receiving a fax 53
- 9.4 < 54
- Receiving faxes in memory 55
- Other ways to fax 56
- Sending a priority fax 57
- Forwarding faxes 57
- Sending a Fax from a PC 58
- Configuring PC Fax 59
- To send a PC Fax 59
- Remove a 60
- Add a new 60
- Phone entry 60
- 10 Fax setup 61
- Setting up Phone Book 62
- Speed dial numbers 63
- Group dial numbers 63
- Deleting a Phone Book entry 64
- Printing Phone Book 64
- 11 Using USB flash memory 65
- Customizing Scan to USB 66
- Backing up data 67
- Managing USB memory 67
- Viewing the USB memory status 68
- 12 Ordering supplies and 69
- 13 Maintenance 70
- Clearing memory 71
- Cleaning your machine 71
- Cleaning the scan unit 72
- Redistributing toner 73
- Replacing the print cartridge 73
- Cleaning the drum 74
- Maintenance Parts 75
- Replacing the ADF rubber pad 76
- 13.8 < 77
- 14 Troubleshooting 78
- Clearing paper jams 79
- In the optional tray 2 80
- In the paper exit area 81
- In the duplex unit area 82
- Tips for avoiding paper jams 83
- 14.7 < 84
- 14.8 < 85
- 14.9 < 86
- 14.10 < 87
- Solving other problems 88
- 14.12 < 89
- 14.13 < 90
- 14.14 < 91
- Copying problems 92
- Scanning problems 93
- Network Scan problems 93
- Fax problems 93
- Common Windows problems 94
- Common PostScript problems 95
- Common Linux problems 95
- 14.19 < 96
- Common Macintosh problems 97
- 15 Installing accessories 98
- 15.2 < 99
- 16 Specifications 100
- Facsimile specifications 101
- Software Section 104
- CONTENTS 105
- SCANNING 106
- USING YOUR PRINTER IN LINUX 106
- SHARING THE PRINTER LOCALLY 106
- USING UTILITY APPLICATIONS 106
- Installing Printer Software 108
- Next and skip to step 7 109
- Next and skip to step 9 110
- Custom Installation 111
- 3 Click Install Software 112
- Reinstalling Printer Software 113
- Removing Printer Software 114
- 2 Using SetIP 115
- Using SetIP 116
- 3 Basic Printing 117
- Printing to a file (PRN) 118
- Printer Settings 118
- Layout Tab 119
- Paper Tab 119
- Graphics Tab 120
- Extras Tab 121
- Using a Favorite Setting 122
- Using Help 122
- 4 Advanced Printing 123
- Printing Posters 124
- Printing Booklets 124
- Document 125
- Fitting Your Document to a 125
- Selected Paper Size 125
- Using Watermarks 126
- Using Overlays 127
- 5 Using Windows 128
- 6 Sharing the Printer 129
- 7 Using Utility Applications 130
- 8 Scanning 131
- Scanning 132
- Using Your Printer in 133
- Using the Unified Driver 135
- Configurator 135
- Scanners Configuration 136
- Ports Configuration 136
- Printing a Document 137
- Scanning a Document 138
- Using the Image Manager 139
- Using Your Printer with 141
- Setting Up the Printer 142
- Installable Options 143
- Printing 144
- Mac OS 10.4 145
- SOFTWARE SECTION 147
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