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Chapter 6
Troubleshooting
If you have any problems with your computer, refer to this
chapter. You can correct most problems by adjusting a cable
connection, repeating a software procedure, or resetting the
computer.
If you are reading this manual online, be sure to print out this
chapter before performing any of the steps it describes.
The troubleshooting suggestions in this chapter are organized in
general categories, as listed below. Within each category, one or
more specific problems are described with possible solutions.
The following issues are included:
Identifying your system
Computer will not start
Computer does not respond
Keyboard problems
Mouse problems
Monitor problems
Diskette problems
Diskette drive problems
Hard disk drive problems
CD-ROM drive problems
Troubleshooting 6-1
- User’s Guide 1
- IMPORTANT NOTICE 2
- DISCLAIMER OF WARRANTY 2
- COPYRIGHT NOTICE 2
- TRADEMARKS 2
- Important Safety Instructions 3
- Importantes 4
- Contents 7
- Troubleshooting 9
- Specifications 9
- 10
- Introduction 11
- Power-saving Feature 12
- ISA and PCI Expansion Buses 13
- System and Video BIOS 13
- Plug and Play Compatibility 14
- MPEG Video Playback Support 14
- BIOS Upgrades 14
- How to Use This Manual 15
- Where to Get Help 16
- Electronic Support Services 17
- 8 Introduction 18
- Chapter 1 19
- 1-2 Setting Up Your System 20
- Connecting System Components 21
- Connecting a Monitor 22
- Setting Up Your System 1-5 23
- 1-6 Setting 24
- Your System 24
- Using the serial ports 25
- Setting Up Your System 1-7 25
- Turning On the Computer 26
- Setting Up Your System 1-9 27
- Turning Off the Computer 28
- Chapter 2 29
- Using the Right Furniture 30
- Positioning Your Monitor 31
- Lighting Your Workspace 31
- Using the Keyboard and Mouse 32
- Using Energy Wisely 33
- Using Your Green PC Feature 34
- Using Your Computer 2-7 35
- 2-8 Using Your Computer 36
- Stopping a Command or Program 37
- Resetting the Computer 38
- Using a Password 38
- Using Your Computer 2-11 39
- 2-12 Using Your Computer 40
- Chapter 3 41
- Removing the Cover 42
- Slimline 43
- Replacing the Cover 45
- Changing the Jumper Settings 49
- Setting the Jumpers 50
- Dins 1 and 2 51
- SIMM configurations 52
- Inserting SlMMs 54
- Removing SlMMs 55
- Installing an Option Card 57
- Removing an Option Card 63
- Adding Video Memory 63
- Upgrading the Processor 65
- Post-installation Procedures 67
- Chapter 4 68
- Connecting the Drive Cables 75
- IDE device 76
- Installing and 77
- Removing Slimline 79
- Slimline Drives 86
- IDE device connectors 96
- IDE device 97
- Tower Drives 99
- Chapter 6 114
- Identifying Your System 115
- TYPE C: \CONFIG.SYS and press 116
- TYPE C:\AUTOEXEC.BAT and 116
- The Computer Will Not Start 117
- The Computer Does Not Respond 118
- Keyboard Problems 119
- Mouse Problems 119
- Monitor Problems 120
- Diskette Problems 121
- Diskette Drive Problems 122
- Hard Disk Drive Problems 123
- CD-ROM Drive Problems 125
- Password Problems 125
- Software Problems 126
- Printer or Scanner Problems 127
- Option Card Problems 128
- Memory Module Problems 129
- External Cache Problems 129
- Controller Problems 130
- Appendix A 131
- Computer Specifications 132
- Controllers 133
- Diskette 134
- Interfaces 134
- Keyboard 134
- Mass Storage 135
- SETUP Program 136
- Power Supply 137
- Option Slot Power Limits 137
- Physical Characteristics 137
- System Memory Map 138
- Non-interlaced and interlaced 139
- Interlaced 139
- Hard Disk Drive Information 140
- DMA Assignments 141
- Hardware Interrupts 142
- System I/O Address Map 142
- Hex address 143
- Assigned device 143
- 080 - 09F 143
- DMA page register, 74LS612 143
- Connector Pin Assignments 144
- Options Available From EPSON 145
- Appendix B 146
- Running SETUP 147
- Using the System Setup Option 148
- System Setup options 149
- Defining your 151
- Memory cache options 154
- PC/ devices options 155
- Setting the Boot Options 156
- Boot sequence option settings 157
- Entering 159
- SETUP and Installing Drivers 160
- Setting the Green PC Options 161
- Green PC options (continued) 162
- Installing Video Drivers 165
- Glossary 166
- 2 Glossary 167
- Glossary 3 168
- 4 Glossary 169
- Glossary 5 170
- Parallel 172
- Glossary 7 172
- 8 Glossary 173
- 10 Index 183
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