Epson Stylus Photo 820 Specifications download pdf (Page 49)

Solving Problems

Diagnosing Printer Problems

First, check the printer’s lights (see below) or run a printer check (see page 45).

Lights Explanation

Green

P power light

flashes

The printer is receiving a print job, replacing an ink cartridge,

charging ink, or cleaning the print head.

Red

error light is

Your paper ran out, ink ran out, or paper is jammed. You may also

see a message on your screen.

■

If paper is out, load more paper, then press the

maintenance button to resume printing.

■

If paper is jammed, first press the

maintenance button

to eject the paper. If that doesn’t work, turn off the printer,

open the cover, and remove all the paper, including any torn

pieces. Then turn on the printer, reload paper, and press the

maintenance button.

■

If you see an ink out message on your screen, you need to

replace one of your ink cartridges. See page 35 for details.

Red

error light

flashes

One of the ink cartridges is low. Make sure you have a replacement

cartridge. To determine which cartridge is low, check the ink level

as described on page 35.

Green

P power light

is off and red

error

light is on

Paper may be blocking movement of the print head. Turn off the

printer, open the cover, and remove any jammed paper or other

foreign objects. Then turn the printer on again. If the lights are still

on, contact your dealer or EPSON; see page 53 for contact

information.

Green

P power light

and red

error

light

flash

The printer may have an internal error. Turn off the printer, wait a

few seconds, and turn it on again. If the lights are still flashing,

contact your dealer or EPSON; see page 53 for contact information.

Green

P power light

and red

error

light

are still on after

replacing an ink

cartridge

One of your ink cartridges is installed incorrectly. Follow the steps

on page 37 to remove your ink cartridges and then reinsert them.

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Epson Stylus Photo 820 Specifications Page 49

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