Epson Stylus Photo 820 Specifications download pdf (Page 51)

46

Solving Problems

Problems and Solutions

Setup and Software Installation Problems

The printer makes noise after ink

cartridge installation.

■

When you install ink cartridges,

the printer must charge its print

head for a few minutes. Wait

until it’s finished (the green

P power light stops flashing)

before you turn off the printer,

or it may use excess ink the next

time you turn it on.

■

Make sure the ink cartridge

clamps are locked down

completely and no packing

material remains in the printer.

Turn off the printer, wait a

moment, then turn it back on to

clear the error.

You’re having problems installing

the printer software.

■

Turn on your printer and make

sure its cable is securely

connected at both ends. Follow

the installation steps on the

Start Here sheet, and make sure

your system meets the

requirements on page 63.

■

Close other programs, including

screen savers and virus

protectors, and install again.

■

If the

SP820 Series

icon

doesn’t appear in the Macintosh

Chooser, you may have too

many items in the Chooser.

Delete any unused items.

■

If you see an error message with

Windows 2000, you may not

have software installation

privileges. Contact your System

Administrator.

■

If you’re using Windows 98,

Me, 2000, or XP with a USB

connection, make sure your

system was not upgraded from

Windows 95; the USB driver

may not install correctly.

■

Make sure the USB Controller

is working properly in Device

Manager. See your Windows

help system for details.

■

If you’re printing over a

network, see your on-screen

Reference Guide for instructions

on configuring your printer.

■

In Windows, make sure your

printer is selected as the default

printer in the Printers utility.

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