Epson Stylus Photo 820 Specifications download pdf (Page 54)

Solving Problems

49

Your printout is faint or has gaps.

■

Clean the print head; see

page 33 for instructions.

■

The ink cartridges may be old or

low on ink; see page 35.

■

Select the correct Type

(Windows) or Media Type

(Macintosh) for your paper; see

page 21.

■

Make sure your paper isn’t

damaged, old, dirty, or loaded

face down. If it is, load new

paper face up. For best results,

use genuine EPSON paper.

Your printout is grainy.

■

Use a higher quality paper or

select a higher Quality Type

(Windows; page 11) or Print

Quality (Macintosh; page 13).

■

Align the print head; see

page 39 for instructions.

■

Increase the image resolution or

print it in a smaller size; see your

software documentation.

You see wrong or missing colors.

■

Make sure

Black Ink Only

is off

(Windows) or

Color

ink is

selected (Macintosh), even

when printing black and white

photographs.

■

Clean the print head; see

page 33 for instructions.

■

The ink cartridges may be old or

low on ink; see page 35.

■

Try turning off PhotoEnhance.

™

Also check if you’re using a

special effect that alters image

colors, like Sepia.

■

Try using Automatic mode

(Macintosh only); see page 13

(OS 8.6 to 9.x) or page 15

(OS X).

■

Try changing the

Gamma

setting; see page 17 (Windows)

or page 20 (Macintosh).

■

Your printed colors can never

exactly match your on-screen

colors. However, you can use a

color management system—

such as ICM (Windows; see

page 17) or ColorSync

(Macintosh; see page 19)—to

get as close as possible.

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