Epson 900N Troubleshooting Guide download pdf (Page 10)

EPSON Stylus COLOR 900N

10 -

EPSON Stylus COLOR 900N

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3. Make sure the printer is turned on and not printing, then

open the printer cover.

4. Press the

load/eject button and hold it down for three

seconds until the print head moves to the left to the black

ink cartridge replacement position and the

power light

begins flashing.

5. If you need to replace only the color ink cartridge, press the

load/eject button again until the print head moves to the

color ink cartridge replacement position.

If the print head moves to the home position instead of the

color ink cartridge replacement position, try holding down

the

load/eject button for three seconds until the print

head moves to the black ink cartridge replacement

position; then press the

load/eject button for half a

second to move the print head to the color ink cartridge

replacement position.

To avoid damaging the printer, never move the print head

by hand. Don’t open the clamp or remove a cartridge

except to replace it with a new one. Once you remove a

cartridge, you can’t reuse it, even if it contains ink.

6. Pull up the ink cartridge clamp. The cartridge rises up from

its holder.

7. Lift the cartridge out of the printer and dispose of it

carefully.

If ink gets on your hands, wash them thoroughly with

soap and water. If ink gets into your eyes, flush them

immediately with water.

8. Lower the new ink cartridge into its holder with the label

facing up and toward the back of the printer.

9. Press down the ink cartridge clamp until it locks in place.

10. Press the

load/eject button. The print head moves to the

color ink cartridge replacement position. If you need to

replace the color ink cartridge, repeat steps 6 through 9.

Then continue with step 11.

11. Press the

load/eject button again and close the printer

cover.

The printer moves the print head and begins charging the

ink delivery system. The

power light flashes and the

printer makes various sounds.

Charging takes about one minute. When it’s finished, the

power light stops flashing and stays on.

Never turn off the printer while the

power light is

flashing, unless the printer hasn’t moved or made noise

for more than 5 minutes.

Cleaning the Print Head

If your printed image is unexpectedly light or faint, or dots are

missing from the image, you may need to clean the print head.

This unclogs the nozzles so they can deliver ink properly.

Cleaning the print head uses ink, so clean it only if print

quality declines. You can clean the print head in either of the

following ways:

❏

Using the Head Cleaning utility in your printer software

(when the printer is connected to a local port, not over a

network)

❏

Using the printer’s control panel buttons

Always wait until your document has finished printing before

cleaning the print head.

Don’t use any cleaning sheets included with special

media; they may jam inside the printer.

Using the Head Cleaning Utility

Follow these steps to run the Head Cleaning utility:

1. Make sure the printer is turned on but not printing, and

both the

black and

color ink out lights are off.

2. Access the printer settings dialog box.

3. Click the

Utility

tab (Windows) or the Utility icon

(Macintosh).

4. On the Utility menu, click the

Head Cleaning

icon.

5. Follow the instructions on the screen to clean the print

head. Cleaning takes a little over a minute, during which

the printer makes some noise and the

power light flashes.

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Epson 900N Troubleshooting Guide Page 10

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