Epson Stylus Color IIs Specifications Page 1

COLOR INK JET PRINTERReference GuideAll rights reserved. No part of this publication may be reproduced, stored in a retrievalsystem, or transmitted in

EPSON Bulletin Board ServiceYou can call the EPSON Bulletin Board Service (BBS) at(310) 782-4531. No membership is required. Make sure yourcommunicati

Important Safety Instructions Before using your printer, read the following safetyinstructions to make sure you use the printer safely andeffectively.

Chapter 1Paper HandlingChoosing Paper and Other Media . . . . . . . . . . . . . . . . . 1-2Setting the Paper Thickness and Adjustmen

Read this chapter for information about choosing the bestpaper or other media for your printing needs and forinstructions on loading them in your prin

Use the following part numbers when ordering:Paper or other media Size Part numberSpecial coated paper for720 dpiLetter (8.5 × 11 inches)Legal (8.5 ×

Setting the Thickness Adjustment LeverUse the table below to set the thickness adjustment lever foryour media type.Paper type Thickness adjustment lev

Loading Plain Paper The following procedure explains how to load plain bondpaper. For instructions on loading coated or glossy paper,envelopes, and tr

1. Lower the output tray at the front of the printer. Then slideout the extension. 2. Slide the left edge guide on the sheet feeder to the left as far

4. Load the stack of paper, printable side up, so that its rightedge is firmly against the right side of the sheet feeder. (Donot load paper above the

❑ After printing on high-quality glossy paper ortransparencies, remove each sheet from the output trayimmediately. Make sure each sheet is dry before

FCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuan

Note:If you load multiple sheets of glossy paper, the minimum topmargin is 1.2 inches (30 mm). To print with a smaller topmargin, load and print gloss

3. Prepare the paper or transparency film as described on theprevious page.4. If you are loading a stack of paper or transparencies, fan thestack and

Follow these steps to load envelopes:1. Make sure you set the paper thickness and thicknessadjustment levers to the correct positions for envelopeprin

Chapter 2Controlling the PrinterUsing the Printer’s Control Panel . . . . . . . . . . . . . . . . . 2-2Lights . . . . . . .

This chapter explains how to control the printer using thecontrol panel. It also describes the additional printer functionsyou can perform using the D

LightsPowerOn when the printer is on. DataFlashes when data is being received by the printer.On when data remains in printer memory or whenprinting a

PauseOn when printing is paused and flashes when youclean the print heads or replace ink cartridges. ThePause light also flashes when an error occurs.

Print Mode (or Cleaning NNN)Selects the paper and ink type when using DOS. Thecurrent setting is indicated by the left and right PrintMode lights, de

Alt + Print Mode (or Cleaning NNN)Cleans the color print head; see “Cleaning the PrintHeads” in Chapter 3 for more information.Load/Eject + POWER swi

Pause + POWER switchEnters printer adjustment mode and prints amultilingual instruction sheet on calibrating theprinter. (Paper must be loaded in the

ContentsIntroductionEnergy Star Compliance . . . . . . . . . . . . . . . . . . . . . . 1Energy-saving Tips . . . . . .

❑ Interface mode. Determines from which interface theprinter receives print data. The default setting, Auto, allowsthe printer to automatically switch

❑ Network interface mode. If you’re having trouble printingwhen the printer is connected to multiple computers, turnon network interface mode. By defa

Chapter 3Maintenance Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 3-2Replacing Ink Cartridges . . .

Instructions in this chapter tell you how to do the following tomaintain and care for your printer:❑ Clean the print heads❑ Replace the ink cartridges

To clean the black print head:1. Make sure the printer is turned on and press the Pausebutton.2. Hold down the Alt button and press Economy/Condensed.

❑Leave the old cartridge installed in the printer until youare ready to replace it with a new one. Attempting to printwithout a cartridge installed ca

Removing and Installing Ink CartridgesFollow these steps to replace either or both ink cartridges:1. Make sure the printer is on and one of the Ink Ou

6. Lift the cartridge out of the printer and dispose of it carefullyso any excess ink does not spill out. Do not take the usedcartridge apart or try t

8. Lower the ink cartridge into its holder with the label facingup and the arrow pointing to the back of the printer. 9. Push down the ink cartridge c

Cleaning the Printer If you want to clean the printer, follow these steps:1. Turn off the printer and disconnect any cables connected to it. Be sure t

Chapter 4TroubleshootingPrint Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . 4-2Problems with Printing .

Transporting the Printer If you need to transport your printer, follow these steps:1. Press the Pause button and turn off the printer.2. Open the prin

Calibrating the Printer When Printing from DOS If vertical lines are misaligned when you print from DOSapplications, you may need to calibrate the pri

Chapter 4TroubleshootingPrint Quality Problems . . . . . . . . . . . . . . . . . . . . . . . 4-2Problems with Printing . .

This chapter describes what you can do if you are havingproblems printing. It is divided into these sections:❑ Print quality problems. See this sectio

❑ Use a higher quality paper. For best print quality, useEPSON special coated papers for 360 and 720 dpi orEPSON high-quality glossy paper (720 dpi on

Check whether economy printing mode is on. To turn off thismode, press the Economy/Condensed button until theEconomy light goes off.Check whether your

You see white banding in your printouts.Turn on MicroWeave in the printer driver.If you still see white banding, clean the print heads asdescribed ea

Check that the printer driver’s Brightness and Contrastsettings (PC driver) or Light/Dark setting (Macintosh driver)are appropriate for the image.If y

Printing has stopped and the Pause light is on.Printing is temporarily suspended. Press the Pause button tocontinue.Printing has stopped but the Pause

All lights except the Power light flash and nothing prints.Contact your dealer or your Authorized EPSON servicer.Printing stops and the Data and Pause

Printer Partsprinter covernotchoutput trayoutput trayextensioncontrol panelnotchsheet feederpaper thicknessleverpower switchparallel interfaceconnecto

You see error messages on your PC because of printingconflicts.Before sending print jobs to the printer, the EPSON SpoolManager stores them in a tempo

Make sure you selected the correct Paper Size option in theprinter driver; see your Setup and Software Guide forinstructions. Also make sure the margi

The printer does not seem to receive print jobs.On a PC, release any print jobs that may be held in the EPSONSpool Manager. Start Spool Manager and cl

Paper Handling Problems This section describes how to prevent paper jams and ensurethat paper feeds properly.Paper Jam ProblemsIf paper jams inside th

❑ The paper was exposed to excess humidity, over 60%. SeeAppendix A for specifications on required environmentalconditions.❑ The left edge guide is to

Ejected paper is wrinkled.The paper is too thin or damp. Do not store paper in damp orhumid places.Single-sheet paper does not fully eject.Use the Loa

Appendix ATechnical SpecificationsPrinting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2Paper

Printing Printing method: On-demand ink jetNozzle configuration: 64 monochrome (black) nozzles 60 color (cyan, magenta, yellow) nozzles(20 × 3; 20 for

Paper Note:Since the quality of any particular brand or type of paper may be changed by themanufacturer at any time, EPSON cannot guarantee the use of

Transparencies:Size A4 (210 × 297 mm)Letter (8.5 ×11 inches)Thickness 0.003 to 0.0033 inch (0.075 to 0.085 mm)Note:❑Poor quality paper may reduce prin

IntroductionThis manual contains general operating and maintenanceinstructions for your EPSON® Stylus® COLOR II, as well astroubleshooting guidelines

EnvelopesAThe minimum top margin is 0.12 inch (3.0 mm).Note: When printing multiple sheets of glossy paper, the minimum top margin is 1.2 i

Color ink cartridge (S020049):Colors Cyan, magenta, and yellowPrint capacity* 320 pages (A4; 360 dpi; 5% of each color)Cartridge life* 2 years from pr

Dimensions and weight: Storage Width 17.0 inches (433 mm) Depth 9.8 inches (248 mm) Height 7.8 inches (198 mm)Weight 11.3 lb (5 kg), without ink cartr

Fonts The printer comes with an installed set of fonts, which are selectable usingthe Default setting mode. However, the printer always uses the fonts

Interface Specifications Parallel InterfaceData format: 8-bit parallel, IEEE P1284 compatible modeSynchronization:STROBE pulseHandshake timing: BUSY a

SignalPinReturnPin Signal Direction Description12 28 PE OUT A HIGH signal indicates theprinter is in a paper-out stateor in an error state.13 28 SLCT

Note:❑The column heading “Direction” refers to the direction of signal flow asviewed from the printer.❑“Return Pin” denotes the twisted-pair return pi

Word format:Data bitParity bitStart bitStop bit8 bitsNone1 bit1 bitConnector: 8-pin mini-circular connectorRecommended cable: Apple System Peripheral-

Default Settings The table below shows the default settings that take effect when theprinter is initialized.Item Default settingTop-of-form position C

Appendix BCommands and Character TablesCommand List . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2EPSON ESC/

The EPA estimates that if all desktop computers, printers, andother peripheral devices met Energy Star standards, energycost savings would exceed $1 b

Command List This printer works with the two sets of commands described inthis section.EPSON ESC/P 2 CommandsSelect the EPSON ESC/P 2 printer commands

IBM X24/X24E Emulation CodesThis printer emulates the IBM Proprinter with the followingcommands. (For detailed information, see the IBM X24/X24Erefer

Character Tables The printer comes with an installed set of character tables.However, when printing from Windows and most DOSsoftware programs, the pr

PC850 (Multilingual) PC860 (Portuguese) PC861 (Icelandic) PC863 (Canadian-French)Commands and Character Tables B-5

PC865 (Nordic) AbicompBRASCIIB-6 Commands and Character Tables

ItalicNo characters are available forhex code 15 in the italic charactertable.Commands and Character Tables B-7

International Character SetsYou can select one of the following international character setsusing the printer’s Default setting mode or the ESC Rcomma

Characters Available with ESC (^ CommandTo print the characters in the table below, use the ESC ( ^command.Commands and Character Tables B-9

Glossaryauto line feedWhen this feature is selected in the printer’s Default setting mode, eachcarriage return code (CR) is automatically followed by

dpiDots per inch. The dpi measures the resolution. See also resolution.driverSee printer driver.economy mode printingPrinting in which images are prin

Chapter 2, “Controlling the Printer,” provides instructions formanaging the printer’s operation through its control panel. Italso explains how to acc

ink jetA non-impact method of printing in which the printer produces eachcharacter by precisely spraying ink onto paper.interfaceThe connection (via a

IndexAAccessories, purchasing, Intro-4, 3-4Adjustment mode, 2-7, 3-10AGM, see Alternate Graphics ModeAligning vertical lines, 2-7, 3-10Alt button, 2-4

Dpi, A-2, G-2Driver, see Printer, driverDump, see Hex dump modeEEconomybutton, 2-4–6, 3-2light, 2-3mode, 2-2–3, 4-4printing, G-2Edge guide, see Left e

Input buffer, 2-5, A-2Interfacecable, 4-6–7definition, G-3mode, 2-8parallel, 2-8, A-9–11serial, 2-8, A-11specifications, A-9–12wait time, auto, 2-8Int

Paper (continued)types, 1-2–3, 4-3, A-3–4weight, A-3wrinkled, 4-14Paper jams, 2-3, 4-12Paper Out light, 2-3Paper thickness lever, 1-3–4, 1-12,4-3, 4-1

SSafety approvals, A-7Safety instructions, Intro-6Securing print heads, 3-9Self test, 2-3, 2-6, 4-7Serial interface, 2-8, A-11Service, Intro-3–5Sheet

❑ Technical information on the installation, configuration,and operation of EPSON products❑ Customer relations.You can purchase ink cartridges, paper,