Epson Stylus Color IIs Specifications download pdf (Page 43)

This chapter describes what you can do if you are having

problems printing. It is divided into these sections:

❑ Print quality problems. See this section if the print quality

is not good or not what you expect.

❑ Problems with printing. See this section if your printer is

having trouble printing.

❑ Paper handling problems. See this section if you have

paper jams or other problems with paper handling.

If you have a printing problem, check the appropriate section

and follow all suggestions that apply to your problem. Also

check the ReadMe icon in the Windows EPSON group or on

the Macintosh for the latest information. If none of the

suggested solutions solve your problem, see “Where to Get

Help” in the Introduction.

Print Quality Problems

To help you determine the nature of the problem, you may

want to print a demonstration page and analyze elements on it.

See Chapter 2 for instructions.

Print quality problems can often be solved by cleaning the print

heads as described earlier in this chapter. Note that it may take

as many as five cleaning cycles to solve a print quality problem.

If cleaning the print heads does not improve the print quality,

try the following:

❑ Check the status of the

Ink Out

O and

Ink Out

NNN lights to

see whether the ink cartridges are low on ink. If so, replace

the cartridges as described in Chapter 3.

❑ For color or complex grayscale images, turn on

MicroWeave and turn off High Speed mode.

4-2

Troubleshooting

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Epson Stylus Color IIs Specifications Page 43