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Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. Make sure the correct
Connection setting is selected, then click the Test button.
Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the
Test button.
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make
sure the correct Connection setting is selected, then click the Test button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan
scanning software. Epson Scan provides additional image adjustment and photo correction features for
enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To
download Epson Scan, visit Epson's driver download site (U.S. downloads or Canadian downloads).
Parent topic: Solving Scanning Problems
Related tasks
Starting a Scan Using the Epson Scan Icon
Scanning with OS X Using Image Capture
Entering a User ID and Password for Scanning - Windows
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
396
- WF-8590 User's Guide 1
- Contents 3
- Product Basics 16
- You see a screen like this: 23
- 3. Select Add New 23
- Changing LCD Screen Language 25
- Product Parts Locations 29
- Product Parts - Front 30
- Product Parts - Inside 33
- Product Parts - Back 35
- Using Epson Email Print 39
- Using Epson Remote Print 40
- Using AirPrint 41
- Using Google Cloud Print 42
- Wi-Fi or Wired Networking 45
- Wi-Fi Direct Mode Setup 48
- Enabling Wi-Fi Direct Mode 49
- Wi-Fi Protected Setup (WPS) 52
- Disabling Wi-Fi Features 57
- Printing 59
- Loading Paper 66
- 6. Extend the output tray 72
- 1. Extend the output tray 74
- Paper Loading Capacity 75
- Available Epson Papers 77
- Copying Documents or Photos 108
- Copying Options 109
- Printing from a Computer 112
- 2. Click the Settings button 117
- You see this window: 117
- More Options tab 125
- Printing with OS X 136
- Managing Color - OS X 146
- 3. Click Driver Settings 167
- You see these settings: 184
- Scanning 192
- Canadian downloads) 207
- Parent topic: Starting a Scan 207
- Selecting Epson Scan Settings 210
- Selecting the Scan Mode 211
- Scanning in Office Mode 211
- Scanning in Professional Mode 218
- Image Preview Guidelines 230
- Scan Resolution Guidelines 230
- Selecting Scan File Settings 232
- Scanning Special Projects 238
- 4. Click OK 242
- Parent topic: Scanning 242
- DSL connection 245
- 1 Telephone wall jack 245
- 2 DSL filter 245
- 3 DSL modem 245
- ISDN connection 246
- 1 ISDN wall jack 246
- Setting Up Fax Features 249
- 2. Select Setup 258
- 5. Select Receive Settings 258
- Sending Faxes 283
- Receiving Faxes 297
- Receiving Faxes Automatically 298
- Receiving Faxes Manually 298
- Forwarding Received Faxes 299
- Receiving a Fax by Polling 301
- Checking Fax Status 302
- Printing Fax Reports 303
- Inserting a USB Flash Drive 305
- Removing a USB Flash Drive 306
- Printing TIFF and PDF Files 308
- Replacing the Maintenance Box 326
- Adjusting Print Quality 329
- Print Head Cleaning 333
- Print Head Alignment 337
- Cleaning the Paper Guide 341
- Cleaning Your Product 343
- Transporting Your Product 346
- Solving Problems 348
- Product Status Messages 349
- Status Menu Error Codes 350
- Running a Product Check 354
- Solving Setup Problems 357
- Solving Network Problems 358
- Cannot Print Over a Network 361
- Cannot Scan Over a Network 363
- Solving Copying Problems 364
- Solving Paper Problems 365
- 2. Close the output tray 369
- 2. Open rear cover 1 (D1) 373
- 7. Lower the document cover 379
- Paper Ejection Problems 381
- Nothing Prints 383
- Printing is Slow 385
- Inverted Image 386
- Too Many Copies Print 387
- Blank Pages Print 387
- Incorrect Margins on Printout 388
- Incorrect Characters Print 388
- Slanted Printout 389
- Blurry or Smeared Printout 391
- Grainy Printout 393
- Incorrect Colors 394
- Solving Scanning Problems 395
- Cannot Start Epson Scan 396
- Image is Distorted or Blurry 398
- Image is Too Dark 398
- Solving Faxing Problems 400
- Cannot Send or Receive Faxes 401
- Fax Memory Full Error Appears 403
- Sent Fax Quality is Poor 403
- Received Fax Quality is Poor 405
- Received Fax is Not Printed 405
- Where to Get Help 409
- Technical Specifications 410
- OS X System Requirements 411
- Scanning Specifications 411
- Fax Specifications 412
- Paper Specifications 413
- Printable Area Specifications 415
- Ink Cartridge Specifications 416
- Dimension Specifications 416
- Electrical Specifications 417
- Environmental Specifications 418
- Interface Specifications 418
- PS3 Mode Fonts 421
- PCL5 Mode Fonts 423
- PCL6 Mode Fonts 425
- Symbol Sets 427
- FCC Compliance Statement 440
- Software Notice 443
- Trademarks 491
- Copyright Notice 491
- Copyright Attribution 493
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