Epson NX Service Manual

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Summary of Contents

Page 1 - Service Manual

EPSON® NXService ManualPrinted on Recycled Paper.

Page 2 - Trademark Information

System DescriptionFront PanelFigure l-2 shows the features on the front panel of the system. Table l-2 describes the frontpanel features.Figure 1-2 Fr

Page 3 - Epson NX Service Manual iii

AdaptecAHA-1504BFigure A-19 Adaptec Jumper LocationsTable A-20Adaptec Default SettingsEpson NX Service ManualA-21

Page 4 - Other Agency Approvals

Connector Pin AssignmentsTable A-21Adaptec Jumper SettingsA-22 Epson NX service Manual

Page 5 - About this Manual

Adaptec Jumper Settings ContinuedEpson NX Service ManualA-33

Page 6

List of AbbreviationsList of AbbreviationsA-24Epson NX Service Manual

Page 7

Reference MaterialsEpson NX Service Manual A-25

Page 8 - System Overview

System UtilitiesSystem UtilitiesContentsRunning the SETUP Program...B-lStarting the SETUP Program Stored in ROM..

Page 9 - General Features

Option 1, Format...B-26Modifying the Defective Track Table...B-27Formatting t

Page 10 - Front Panel

System UtilitiesRunning the SETUP ProgramIf components were removed from, replaced, or upgraded in the computer, run the SETUPprogram to define the ne

Page 11 - Rear Panel

Running the SETUP ProgramStarting the SETUP Program Stored in ROMTo start SETUP, make sure there is no diskette in the diskette drive. Then turn on t

Page 12 - Upgrades

System UtilitiesSelecting OptionsA solid cursor bar highlights the option currently selected.using the up and down arrow keys ( or ).You can sc

Page 13 - Document Sources

System OverviewRear PanelFigure l-3 shows the features on the rear panel of the system. Table 1-3 describes the rearpanel features.Figure 1-3 Rear Vie

Page 14 - Environmental Specifications

Running the SETUP ProgramSetting the Date and TimeTo change the date and/or time, follow these steps:1Press F3. You see the date prompt:234The cursor

Page 15 - Subassembly Descriptions

5Now you see the time prompt:If the time is correct, press Enter.If the time needs to be changed, type in the current hour (hh), then minutes (mm), an

Page 16 - System Board

Running the SETUP ProgramSetting the Processor Speed OptionsThere are three processor speed options available to customize the system’s processing spe

Page 17

System UtilitiesSetting the Fast Boot OptionEnabling the Fast boot option allows the power-on diagnostic testing to skip certainsystem memory tests. T

Page 18 - Connectors and Jumpers

Running the SENTUP PromgramSetting the Keyboard OptionsThere are four keyboard options available:0Keyboard function0Keyboard delayclKeyboard speed0Num

Page 19

System UtilitiesSetting the Built-in l/O Port OptionsThe I/O (input/output) port options let you define how the following ports operate:LJPrimary para

Page 20 - Power Supply

Running the SETUP ProgramSetting the Port ConfigurationThe I/O (input/output) port address options let you define the address for the following ports

Page 21 - Epson NX Service

System UtilitiesSetting the PasswordThe default setting is Not set. To set a password press Enter. You see the messagebelow on the help line:<F2>

Page 22 - System Description

Running the SETUP ProgramDefining Your Own Drive TypeIf the parameters for the hard disk (listed in its documentation) do not match any of the typesl

Page 23 - CMOS RAM

System UtilitiesSetting the Non-cache AreasThe computer automatically caches all the system memory except two non-cache addressareas listed in the tab

Page 24 - Memory Expansion

System DescriptionOptionsIn addition to the standard configurations, the following are available:clAn optional 3½-inch or 5¼-inch diskette driveci3½-i

Page 25 - Mass Storage

Running the SETUP ProgramSetting the Cache Test and User Control OptionsUsing SETUP, you can enable or disable the computer’s internal cache (built in

Page 26 - Table 1-18

System Utiliti8sPerforming System DiagnosticsThis section describes how to test the operation of your computer and its peripheral devicesusing the Sys

Page 27

Performing System DiagnosticsStarting the System Diagnostics ProgramFollow these steps to start the System diagnostics program:1Insert the Reference d

Page 28 - Table 1-19

System UtilitiesDeleting TestsTo remove devices from the Items Detected list so the system diagnostics program cannottest them, follow these steps:1Pr

Page 29 - Keyboard

Performing System DiagnosticsAdding TestsIf you want to add devices to the Items Detected list, follow these steps:1Press <- or -> to select Add

Page 30 - 2 Troubleshooting

System UtilitiesRunning TestsFollow these steps to run a test from the Execute menu:1Press <- or -> to select Execute. You see the following Exe

Page 31

Performing System Diagnostics34Note56If there is only one test for a device, the program begins testing immediately. If thereis more than one test for

Page 32 - General Information

System UtilitiesSystem Diagnostics TestsThe table below lists all the system diagnostics tests you can run on your system.Table B-6System Diagnostics

Page 33 - Table 2-2

Performing System DiagnosticsError MessagesThe following table lists all the error messages that may appear during system diagnosticstesting.Table B-7

Page 34

System UtilitiesEpson NX Service ManualB-23

Page 35 - Power-On Diagnostics and

System OverviewDocument SourcesEmissions and Safety Agency InformationThe Epson NX in a typical configuration meets or exceeds the requirements of the

Page 36

Formatting a Had DiskFormatting a Hard DiskThis section describes how to low-level (or physically) format a hard disk. This procedureshould not be con

Page 37 - Error Beep Codes

System UtilitiesFomatting a New DiskTo format a new hard disk that has never been formatted, select the Format option. Youmay need to modify the defec

Page 38 - General System Problems

Formatting a Had DiskOption 1, FormatIf you selectFormat from the Hard Disk Format Menu, you see the following (for a diskwith no defective track tabl

Page 39 - Power Supply Shut Down

System UtilitiesTo enter a new value, select N. You see the following prompt:Enter new skewed sectors per head in format (O-16):Enter the recommended

Page 40 - Keyboard Problems

Formatting a Hard DiskFotmatting the DiskWhen you are ready to start formatting the disk, you see the following warning:WARNING! ALL DATA WILL BE DEST

Page 41 - Video Problems

System UtilitiesOption 2, Destructive Surface AnalysisYou can perform a destructive surface analysis of your hard disk to accurately locate any badtra

Page 42 - Incorrect Images

Formatting a Hard DiskOption 3, Non-destructive Surface AnalysisThe non-destructive surface analysis does not destroy any data, and you can use it to

Page 43 - Diskette Drive Problems

Sytem UtilitiesAdditional UtilitiesThe Reference diskette contains the following additional utilities:0ESPEED0HDSIT.Changing the Processor SpeedThe co

Page 44 - Hard Disk Problems

C SchematicsContentsCPU Circuitry ...C-3Video Circuitry (Part 1)...

Page 45 - System Software Problems

CPU CircuitryEpson NX Service Manual C-3

Page 46 - Parallel Printer Problems

System DescriptionEnvironmental SpecificationsTable l-5 lists the. environmental specifications for the Epson NX.Table l-5Environmental Specifications

Page 47 - Serial Port Problems

Video Circuitry ( Part 1 )Epson NX Sevice ManualC-4

Page 48 - Option Card Problems

System end Virtual Cache Controller CircuitryEpson NX Servlce ManualG5

Page 49 - Memory Module Problems

Peripheral and I/O Controller CircuitryEpson NX Service ManualC-6

Page 50 - Mouse Problems

SIMM and Memory circuitryEpson NX Service ManualG7

Page 51

Epson NX Sew/w ManualC-8Wingine/Virtual Memory Controller circuitry

Page 52 - Subassemblies

VGA Feature CircuitryEpson NX Service ManualC-9

Page 53

Keyboard/Mouse Controller Circuitry Epson NX Service ManualC-10

Page 54 - General Service Information

Riser Board Connector circuitryEpson NX Service ManualC-11

Page 55 - System Unit

Power Supply and Reset CircuitryEpson NX Service ManualC-12

Page 56

Supplemental PAL CircuitryEpson NX Service ManualC-13

Page 57 - Replacing the Cover

Subassembly DescriptionsSubassembly DescriptionsThis section gives descriptions and specifications for the following subassemblies:0CaseclSystem board

Page 58 - Removing an Option Card

Video Circuitry (Part 2)Epson NX Service ManualC-14

Page 59

IndexAAbbreviations A-24Abnormal shut down2-20Acronyms, list ofA-24Adaptec SCSI card A-21jumpersA-22 - A-23Address mapmemory1-15system I/O A-3Agency i

Page 60 - Installing an Option Card

LED 3-20LED connector l-11, A-16mounting rails 3-13power connector A- 19problems 2-13removing 3-123-15 - 3-16specifications 1-19Hardware interrupts A-

Page 61

removing3-17replacing3-18shut down 2-8Power-on diagnostics2-3, 2-7, B-lProblemsblankscreen2-8, 2- 11boot2-14diskette drive2-12general 2-7hard disk2-13

Page 62 - Removing SlMMs

UUpgradingBIOS 1-16CPUl-5vVertical refreshB-14VGABIOS 1-9feature connectorl-11, A-17portl-11port connector A-7VideoBIOS B-7DRAM 1-9, 1-16Virtual Cache

Page 63 - Installing SlMMs

System DescriptionCaseThe multi-piece case unit is shown in Figure l-5 and described in Table 1-6, below.Table 1-6Case SpecificationsSystem BoardFigur

Page 64 - Installing Another Processor

Subassembly DescriptionsFigure l-6 System Board Components1-10Epson NX Service Manual

Page 65

System DescriptionConnectors and JumpersThis section describes the connectors and jumpers on the main system board. The location ofeach connector and

Page 66 - Replacing Subassemblies

Subassembly DescriptionsJumpersThe location of each jumper is shown in Figure l-6. A jumper’s setting is determined bywhere the jumper is placed on a

Page 67 - 3-14 Epson NX Service Manual

Revision LevelCopyright Information© 1993, Epson America, Inc.20770 Madrona AvenueTorrance, CA 90509All rights reserved. No portion of this document m

Page 68

System DescriptionPower SupplyThe computer has a 145-watt power supply with switch-selectable AC input voltage. Thepower supply is a totally self-cont

Page 69 - NXService Manual

Subassembly DescriptionsTable 1-12Power Supply SpecificationsFigure l-8 shows the power supply cable layout and connectors.1-14Epson NX Service Manual

Page 70 - Removing the Power Supply

System DescriptionMemoryThe 170MB and 240MB HDD configurations for this system have 4MB of memory solderedon the system board and one 16MB SIMM instal

Page 71 - Reinstalling the Power Supply

Subassembly DescriptionsShadow RAM128KB of the remaining first 1MB of DRAM is used to shadow the system BIOS and VGABIOS. Shadow RAM is address select

Page 72 - Replacing the Speaker

System DescriptionMemory ExpansionThe system board has two SIMM sockets, SIMM1 and SIMM2. The SIMMs that you installshould be single- or double-sided

Page 73 - Replacing the LEDs

Subassembly DescriptionsMass StorageThe system can support up to three mass storage devices. A hard disk drive can be installedin the horizontal drive

Page 74 - Replacing the BIOS EPROMs

System DescriptionSpecifications for the Conner CP30174E HDDTable 1-16Specifications for the Quantum LPS525S HDDTable 1-18Quantum LPS525S 52SMB SCSI H

Page 75 - Removing the System Board

Subassembly DescriptionsConner CP-30174E17O MB IDE HDDMaster = C/D jumperedSlave = C/D not jumperedQuantum LPS240AT24OMB IDE HDDMaster = DS jumpered

Page 76 - Removing the Front Bezel

System DescriptionTable 1-19Quantum LPS525S Jumper Settingsbus (to be used when drive is*Factory default jumper settingEpson NX Service Manual1-21

Page 77 - Replacing the Front Bezel

Subassembly DescriptionsKeyboardThe system includes a detached keyboard that connects to the computer through a coiledcable. Adjustable legs allow you

Page 78 - Reference Materials

FCC Comdiance Statement for American UsersThis equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to

Page 79

Troubleshooting2 TroubleshootingContentsGeneral Information...2-lRecommended Service Tools...

Page 80

TablesTable 2-l Recommended Service Tools...2-lTable 2-2Authorized Replacement Modules...2-2Table 2-3P

Page 81

General InformationThis chapter describes the various procedures you can follow to diagnose problems with thesystem. The diagnostics are broken down i

Page 82 - System l/O Address Map

Epson Authorized Replacement ModulesTable 2-2 lists the authorized replacement modules for the Epson NX. The reference letterassigned to each module i

Page 83

Power-On Diagnostics and Boot ErrorsThe computer’s ROM BIOS contains a series of diagnostic programs, called Rower-OnDiagnostics (ROD). These programs

Page 84 - DMA Assignments

Power-On Diagnostics and Boot Errors2-4Epson NX Service Manual

Page 85 - Hardware Interrupts

*Replacement of these components is performed only by authorized service centers outsidethe U.S. Servicers in the U.S. should replace the system board

Page 86 - Connector Pin Assignments

Error Beep CodesError Beep CodesIf the POD detects an error but cannot display an error message, the computer sounds anerror tone code. The tone code

Page 87 - Serial Port Connectors

TroubleshootingGeneral System ProblemsThis section describes problems you may encounter with systems that do not produce PODerror messages. A series o

Page 88 - Parallel Port Connector

General System ProblemsComputer Doesn’t StartIf the Rower LED is on, see “Video Problems” on page 2-10. If the Rower LED is off, turnoff the power and

Page 89

FCC Compliance Statement for American UsersDOC Compliance Statement for Canadian UsersThis digital apparatus does not exceed the Class B limits for

Page 90 - Diskette Drive Data Connector

TroubleshootingKeyboard ProblemsIf there is a problem with the computer’s keyboard, see the suggestions below:Figure 2-2Keyboard ProblemsNo Keyboard R

Page 91 - Keyboard and Mouse Connectors

Genera/ System ProblemsSticking KeysWhen the keys are sticking, follow these suggestions:1Make sure the keyboard’s upper and lower cases are properly

Page 92 - Reset Connector

TroubleshootingBlank ScreenIf the power LED is on but the screen is blank, follow these suggestions:Make sure the monitor cables are securely connecte

Page 93 - Power Supply Connectors

General System ProblemsDiskette Drive ProblemsIf there is a problem with the diskette drive, see the suggestions below:Figure 24Diskette Drive Problem

Page 94 - Table A-12

TroubleshootingHard Disk ProblemsIf there is a problem with the hard disk drive, see the suggestions below:Figure 2-5 Hard Disk ProblemsNewly-installe

Page 95 - Power (SPEED) LED Connector

General System ProblemsHard Disk Boot FailureWhen the computer starts but does not load the operating system, follow these suggestions:1Run the SETUP

Page 96 - VGA Feature Connector

TroubleshootingParallel Printer ProblemsIf there is a problem using a printer from the parallel port, follow the suggestions below:Figure 2-7 Parallel

Page 97 - Option Slot Connectors

General System ProblemsSerial Port ProblemsIf there is a problem using a serial device from a serial port, follow the suggestions below:Figure 2-8 Ser

Page 98 - Intel Ether Express 16C

TroubleshootingOption Card ProblemsIf there is a problem using an option card, follow the suggestions below:Figure 2-9Option Card ProblemsMake sure th

Page 99

General System ProblemsMemory Module ProblemsIf there is a problem using a SIMM, follow the suggestions below:Figure 2-10 Memory Module Problems1If th

Page 100 - AHA-1504B

About this ManualThis manual is designed to be used with the Epson NX system.Chapter 1, System Description, includes the overall system specifications

Page 101 - Adaptec Jumper Settings

TroubleshootingMouse ProblemsWhen the computer boots properly but does not respond when you move the mouse, followthe suggestions below:1278Figure 211

Page 102

General System ProblemsTroubleshooting with the NeXTSTEP Operating SystemAs has been described previously, you can diagnose hardware problems for the

Page 103 - List of Abbreviations

Removing and Replacing SubassembliesRemoving and ReplacingSubassembliesContentsGeneral Service Information... ...3-

Page 104 - Manual A-25

FiguresFigure 3-l Removing the Cover Retaining Screws...3-4Figure 3-2Removing the Cover...3-5Figure

Page 105 - System Utilities

Removing and Replacing SubassembliesGeneral Service InformationThis chapter provides instructions for removing and replacing the major subassemblies o

Page 106 - Epson NX Service Manual

System UnitSystem UnitThis section describes how to remove and replace the components of the main system unit.Removing the CoverWARNINGBe sure to grou

Page 107 - Running the SETUP Program

Removing and Replacing Subassemblies6Turn the computer around again so that the front panel is facing you.7Grasp the sides of the cover and pull it st

Page 108 - The SETUP Screens

System UnitReplacing the CoverTo replace the computer’s cover, follow these steps:1Facing the front of the computer, position the cover so the lips on

Page 109 - Selecting Options

Removing and Replacing SubassembliesRemoving an Option CardFollow these steps to remove an option card that has been installed in the computer in orde

Page 110 - Setting the Date and Time

System UnitRemoving the Option Slot CoverFollow these steps to remove the option slot cover so you can install an option card:1Remove the cover as des

Page 111

System DescriptionSystem DescriptionContentsSystem Overview...1- 1GeneralFeatures...

Page 112

Removing and Replacing SubassembliesInstalling an Option CardThe computer has four 16-bit option slots located on the option card connector board anda

Page 113 - Setting the Fast Boot Option

System UnitRemoving the Option Card Riser BoardFollow these steps to remove the option card riser board:1Remove the computer’s cover as described on p

Page 114 - Installed Equipment

Removing SlMMsRemoving and Replacing SubassembliesIf you need to remove SIMMs from the computer, follow these steps:Remove the computer’s cover as des

Page 115 - Setting the Speaker

System UnitInstalling SlMMsFollow these steps to install SIMMs:1Remove the computer’s cover as described on page 3-2.2Remove any option cards that may

Page 116 - Setting the Password security

Removing and Replacing SubassembliesInstalling Another ProcessorYou can install a future Intel OverDrive processor in the Epson NX system, when it bec

Page 117 - Hard Disk Drive Types

System Unit8Run the SETUP program immediately to update the computer’s configuration with thenew information.Removing a Drive From the Horizontal Posi

Page 118 - Defining Your Own Drive Type

Removing and Replacing SubassembliesInstalling a Drive In the Horizontal PositionNoteOn an IDE drive, set any necessary jumpers and take note of the

Page 119 - Setting the Non-cache Areas

System Unit6If you are installing a diskette or tape drive in the lower drive bay, locate the diskettedrive cable; one end is connected to the upper d

Page 120 - Saving Your Settings

Removing and Replacing SubassembliesRemoving a Hard Disk Drive From the Vertical PositionFollow these steps to remove an IDE hard disk drive in the ve

Page 121 - Performing System Diagnostics

System UnitInstalling a Hard Disk Drive In the Vertical PositionFollow these steps to install a hard disk drive:NoteOn an IDE drive, set any necessary

Page 122 - A: prompt

FiguresFigure l-lSystem Overview...1- 1Figure l-2FrontView...l-3Figure l-

Page 123 - Deleting Tests

Removing and Replacing SubassembliesRemoving the Power SupplyFollow these steps to remove the power supply:1Remove the computer’s cover as described o

Page 124 - Adding Tests

System UnitReinstalling the Power SupplyFollow these steps to reinstall the power supply:Position the main chassis so its right side is facing you.Att

Page 125 - Running Tests

Removing and Replacing SubassembliesRemoving the SpeakerFollow these steps to remove the speaker:Remove the cover (see page 3-2) and any option cards

Page 126 - Resuming From an Error

System UnitRemoving the LEDsFollow these steps to remove the LEDs:1Remove the cover (see page 3-2) and any option cards that may be in the way (seepag

Page 127 - System Diagnostics Tests

Removing and Replacing SubassembliesRemoving the BIOS EPROMsFollow these steps to remove the BIOS EPROM chips from sockets Ul and U113:1Remove the co

Page 128 - Error Messages

System UnitRemoving the System BoardFollow these steps to remove the system board:1Remove the cover (see page 3-2), any option cards (see page 3-5), a

Page 129

Removing and Replacing SubassembliesReplacing the System BoardFollow these steps to replace the system board:1From the left side of the chassis, inser

Page 130 - HDFMTALL and press Enter

System UnitReplacing the Front BezelFollow these steps to replace the front bezel:1Set the cover upside down on a smooth flat surface and gently push

Page 131

Reference MaterialsAReference MaterialsContentsHard Disk Drive Types...A-lSystem I/O Address Map...

Page 132 - Option 1, Format

FiguresFigure A-l Auxiliary Fan Connector...A-7Figure A-2 VGA Port Connector...A-7Figure

Page 133

System DescriptionSystem OverviewThe Epson NX desktop computer is an advanced, high-performance desktop system fullycompatible with Industry Standard

Page 134 - Fotmatting the Disk

Hard Disk Drive TypesEpson NX Service ManualA-l

Page 135

Had Disk Drive TypesA-2Epson NX Service Manual

Page 136 - Exiting the Program

System l/O Address MapEpson NX Service Manual A-3

Page 137 - Additional Utilities

System I/O Address MapA-4Epson NX Service Manual

Page 138 - Schematics

DMA AssignmentsEpson NX Service ManualA-5

Page 139 - Manual C-3

Hardware InterruptsA-6Epson NX Service Manual

Page 140 - Epson NX Sevice Manual

Reference MateriaIsConnector Pin AssignmentsThis section describes the pin assignments of each connector in the system.Auxiliary Fan ConnectorThe auxi

Page 141

Connector Pin AssignmentsSpeaker ConnectorThe speaker connector (CN3) is a 4-pin, male header connector, accessible from inside thecomputer and locate

Page 142 - Circuitry

Parallel Port ConnectorThe parallel port connectar (CNS) is a 25-pin, D-shell female connector, accessible from therear of the computer. Figure A-5 sh

Page 143

Connector Pin AssignmentsIDE Hard Disk Drive Data ConnectorThe IDE hard disk drive data connector (CN6) is a 40-pin, header connector, accessible from

Page 144

System OverviewGeneral FeaturesThe following features are standard:clclPcl0clclclDcl0Dcl00clclIntel i486DX2/66 CPUPGA CPU-type ZIF socket that can als

Page 145

Reference MaterialsDiskette Drive Data ConnectorThe diskette drive data connector (CN7) is a 34-pin header connector, accessible from insidethe comput

Page 146 - NX Service Manual

Connector Pin AssignmentsKeyboard and Mouse ConnectorsThe mouse (CN9) and keyboard (CNlO) connectors are 6-pin mini DIN receptacles,accessible from th

Page 147 - Connector

Battery ConnectorThe battery connector (CNll) is a 2-pin, male header connector, accessible from inside thecomputer and located on the system board Fi

Page 148

Connector Pin AssignmentsPower Supply ConnectorsThe power connector (CN13) is a 12pin male header connector. It is located on the systemboard and supp

Page 149

Reference MaterialsTable A-12Option Card Riser Board Connector Pin AssignmentsEpson NX Service ManualA-15

Page 150

Connector Pin AssignmentsHDD Access LED ConnectorThe HDD access LED connector (CN15) is a 2-pin, male header connector, accessible frominside the comp

Page 151

VGA Feature ConnectorThe VGA Feature connector (CN17) is a 26-pin header, accessible from the inside of thecomputer. Figure A-15 shows the connector a

Page 152

Connector Pin AssignmentsOption Slot ConnectorsThe option slot connectors on the riser board are 98-pin, female receptacles. Figure A-16shows one of t

Page 153 - Connector (CN12)

Drive Power ConnectorsConnectors PA through PC are functionally the same and provide power to disk and tapedrives. PD has a different shape, but has t

Page 154

Connector Pin AssignmentsSMC Ether Card PLUS Elite16 ComboThe SMC EtherCard PLUS Elite16 Combo is a 16-bit, ISA-compatible Ethernet adapter cardthat s

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