Epson Stylus Color 900 Ink Jet Printer User Manual download pdf (Page 70)

5-3

Troubleshooting

You see a memory or VM error message (Macintosh)

You see a communications error message when you try to open

Stylus RIP

Stylus RIP does not run (Windows)

Possible cause Solution

Virtual memory is not

turned on.

Select Control Panels from the Apple menu, then

select Memory Control Panel. Click the On button

in the Virtual Memory panel.

Not enough memory

is allocated to the

Stylus RIP software.

Quit Stylus RIP and select the Stylus RIP icon on

your desktop. Select Get Info from the File menu.

Then increase the amount of available memory in

the Preferred Size box to at least 20000K

(minimum 16000K), making sure to leave some

memory available for your system software and

other applications.

Your system needs

more memory.

If neither of the solutions above prevent memory

error messages, you need to install additional

memory on your Macintosh.

Possible cause Solution

The printer is not

turned on or not

connected securely.

Make sure the printer connection is secure at both

ends of the cable. Also make sure the cable is not

defective and it meets the specifications for your

printer. See your printer users guide for more

information.

Turn on the printer and try printing again.

Your printer is

connected to LPT2 or

LPT3 (Windows).

Change the printer connection to LPT1. You cannot

select any other output port within the EPSON

Stylus RIP program.

Possible cause Solution

Youre using Norton

Navigator or another

special desktop.

Click the Windows icon, then click the Stylus RIP

icon to run Stylus RIP directly from Windows.

Nflight.bk Page 3 Thursday, April 22, 1999 5:02 PM

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Epson Stylus Color 900 Ink Jet Printer User Manual Page 70

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