Epson Stylus Pro 7710 User's Guide Page 105

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Other troubles
Cause What to do
Color ink runs out quickly even
when printing in the Black mode
or when printing black data.
Color ink is consumed in print head cleaning.
When print head cleaning is performed, all nozzles are cleaned so that the ink for all
colors is consumed. (Even when Black mode is selected, the ink for all colors is
consumed during cleaning.) However, when you specify nozzles using CLEAN EACH
COLOR in the MAINTENANCE menu, you can save the inks when you perform cleaning.
See “Head cleaning” on page 75
The printer driver is not the latest
version.
Please obtain the latest printer driver.
Normally the printer driver packaged with the printer can be used without any
problems. However, when applications are upgraded, it may be necessary to upgrade
the printer driver. In this case, access the Epson Web site to obtain the latest printer
driver.
The paper is not cut cleanly.
Replace the cutter.
If the paper is not cut cleanly or the cut edge is fuzzy, replace the cutter.
See “Replacing the Cutter” on page 70
There are copies of the printer
driver in Windows.
Have you installed the same printer driver several times?
If you install the driver for this printer when the driver for the printer is already
installed in Windows, icons labeled as copies appear in the Printer or Printers and
Faxes folder (e.g., [EPSON Stylus Pro 9700 (Copy 2)], [EPSON Stylus Pro 9700 (Copy 3)])
You may delete the copies and leave the icon of the original driver. If at least one icon
remains for the printer in the printer folder, the printer driver itself is not deleted even
if the other icons are deleted.
The red light is on inside the
printer.
This is not a failure.
The red light is a lamp inside the printer.
The plastic part in the roll paper
cover comes off.
Reattach the part.
Reattach the plastic part from the rear side of the printer, keeping the roll paper cover
closed. Insert the part from its top edge into the roll paper cover.
Epson Stylus Pro 7700/7710/9700/9710 User’s Guide
Problem Solver
105
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