Epson AcuLaser CX37DNF Guide User's Guide download pdf (Page 223)

Symptom Cause Solution

You are

experiencing

duplex problems.

Media or settings are not correct. Make sure that you are using correct media.

❏ See “Specifications” on page 88.

❏ Do not duplex custom-sized media, envelopes, labels,

postcards, letterhead, glossy media, or single side only

paper.

❏ Make sure that you have not mixed media types in the

tray.

In the Windows printer driver (Layout/Print Type), choose

Double-Sided.

Set duplex (double-sided) copying. For details on setting

duplex (double-sided) copying, refer to “Setting Duplex

(Double-Sided) Copying” on page 134.

For N-up on duplexed pages, choose Collate only in the

Windows driver’s Basic tab. Do not set collation in the

application.

It takes a very long

time to transfer

scan data to the

USB memory

device.

The response time may be slow

depending on the USB memory

device that is used.

Wait until the transfer is finished.

It is not possible to

enter Scan mode

or Fax mode

(Epson AcuLaser

CX37DNF only).

An error has occurred in Copy

mode.

Correct the cause of the error, and then enter a different

mode.

With N-up on

multiple copies,

the output is

incorrect.

Both the printer driver and the

application have been set for

collation.

For N-up on multiple copies, choose Collate only in the

printer driver’s Basic tab. Do not set collation in the

application.

Booklet Left and

Right Binding

output is incorrect.

Both the printer driver and the

application have been set for

collation.

For Booklet (Left Binding and Right Binding), choose Collate

only in the printer driver’s Basic tab. Do not set collation in

the application.

You hear unusual

noises.

The machine is not level. Place the machine on a flat, hard, level surface.

The tray is not installed correctly. Remove the tray that you are printing from and reinsert it

completely into the machine.

There is a foreign object stuck

inside the machine.

Turn off the machine and remove the object. If you cannot

remove it, contact Technical Support.

Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide

Troubleshooting 223

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