Epson AcuLaser CX37DNF Guide User's Guide download pdf (Page 226)

Symptom Cause Solution

Image is too dark.

The copy density is set too dark. Select a lighter copy density.

The document was not pressed

close enough against the

original glass.

Position the document so that it is pressed close enough

against the original glass. For details on positioning the

document on the original glass, refer to “Placing a document

on the original glass” on page 112.

One or more of the toner

cartridges may be defective.

Remove the toner cartridges and check for damage. If it is

damaged, replace it.

One or more of the

photoconductor units may be

defective.

Remove the photoconductor units and check for damage. If

it is damaged, replace it.

Image is blurred;

background is

lightly stained;

there is insufficient

gloss of the

printed image.

One or more of the toner

cartridges may be defective.

Remove the toner cartridges and check for damage. If it is

damaged, replace it.

One or more of the

photoconductor units may be

defective.

Remove the photoconductor units and check for damage. If

it is damaged, replace it.

The original glass is dirty. Clean the original glass. For details, refer to “Cleaning the

Machine” on page 191.

The original cover pad is dirty. Clean the original cover pad. For details, refer to “Cleaning

the Machine” on page 191.

The print or color

density is uneven.

One or more of the toner

cartridges may be defective or

low.

Remove the toner cartridges and check for damage. If it is

damaged, replace it.

One or more of the

photoconductor units is

defective.

Remove the photoconductor units and check for damage. If

it is damaged, replace it.

The machine is not level. Place the machine on a flat, hard, level surface.

Epson AcuLaser CX37 Series Printer/Copier/Scanner User’s Guide

Troubleshooting 226

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Epson AcuLaser CX37DNF Guide User's Guide Page 226

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