Epson PowerLite Pro G5450WUNL User's Guide Page 161
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Solving Problems 161
Where to Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at www.epson.com/support for
solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6
AM to 6 PM, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday
through Friday.
■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday
through Friday.
Days and hours of support are subject to change without notice. Toll
or long distance charges may apply.
Before you call for support, please have the following information
ready:
■ Product name (PowerLite Pro G5450WUNL, G5550NL,
G5650WNL, G5750WUNL, or G5950NL)
■ Product serial number (located both on the projector and in the
projector’s menu as described on page 162)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer or video configuration
- User’s Guide 1
- Important Safety Information 2
- Copyright Notice 2
- Trademarks 2
- CPD-28144R2 3
- Contents 5
- The PowerLite 11
- 12 Welcome 12
- The projector is not a 12
- Using Your Documentation 13
- Registration and Warranty 14
- Optional Accessories 15
- 16 Welcome 16
- Setting Up the Projector 17
- Unpacking the Projector 18
- Positioning the Projector 19
- Setting Up the Projector 21 21
- Setting Up the Projector 23 23
- Setting Up the Projector 25 25
- (part number V12H004L06) 25
- (part number V12H004R03) 26
- Setting Up the Projector 27 27
- Connecting to a Computer 30
- Connecting to the DVI-D Port 31
- (G5450WUNL/G5750WUNL only) 31
- Connecting to the HDMI Port 33
- 36 Setting Up the Projector 36
- VGA connector 37
- (RGB video) 37
- 38 Setting Up the Projector 38
- Connecting an S-Video Source 41
- Auto or 42
- Component (see 42
- Computer1 or 42
- Computer2 (G5550NL/ 42
- Connecting Using a BNC Cable 44
- Video1 45
- Video2, S-Video, or 45
- HDMI ports 45
- DVI-D port 47
- Audio2 port 47
- BNC ports, use a 47
- Audio3 port 47
- 48 Setting Up the Projector 48
- Video1, Video2 48
- Audio4 ports 48
- Connecting External Speakers 49
- Other USB Device 50
- 52 Setting Up the Projector 52
- Shutting Down the Projector 54
- Displaying and Adjusting 55
- Displaying an Image 56
- Vertical Horizontal 57
- Adjusting the Image Shape 58
- Using Keystone Correction 59
- Selecting the Color Mode 60
- Resizing Video Images 61
- Presenting With the Remote 65
- Using the Remote Control 66
- Stopping Action 67
- Zooming Part of Your Image 68
- Controlling the Volume 68
- Using the Pointer Tool 69
- Setting the Projector ID 71
- Checking the Projector ID 72
- Setting the Remote Control ID 72
- Using the Projector on a 75
- Connecting to a Wired Network 76
- 802.11g/b/a Module 78
- Configuring Basic Settings 80
- Esc button 81
- Close option 81
- Configuring the Projector 82
- Connection 85
- Using the Push Button Method 87
- Using the PIN Code Method 88
- Enter or Esc button 89
- Enabling WEP Encryption 91
- Text2 and then Text3 92
- Enabling WPA Security 93
- Software 96
- Disconnect 97
- Access light 97
- Using Projector E-mail Alerts 98
- Communication On in 99
- Communication On 101
- Using Web Remote Control 102
- Setting up the Projector 104
- Net. Info.-Wired 106
- Info.-Wireless LAN 106
- Using the Tools Tab 108
- User Password or Admin 109
- Password 109
- Fine-Tuning the Projector 111
- Using the Menu System 112
- Reset All 113
- Adjusting the Image 114
- Six-Axis Color Adjustment 115
- Adjusting Signal Settings 116
- Auto button to 117
- ■ Input Signal 118
- ■ Video Signal 118
- ■ Aspect 118
- ■ Overscan 118
- ■ Keystone 119
- ■ Split Screen 119
- ■ Control Panel Lock 119
- ■ Pointer Shape 119
- ■ Power Consumption 119
- ■ Volume 120
- ■ Audio Input 120
- ■ Remote Receiver 120
- ■ User Button 120
- ■ Test Pattern 120
- Enabling Password Protection 121
- Hold down 122
- Capturing the Image 123
- Front and Front/Ceiling 126
- Rear and Rear/Ceiling 126
- Remote Control 127
- Simple 127
- Multi-screen Color Adjustment 128
- Fine-Tuning the Projector 131 131
- Maintaining the Projector 133
- Cleaning the Lens 134
- Cleaning the Projector Case 134
- Cleaning the Air Filter 134
- 136 Maintaining the Projector 136
- Replacing the Air Filter 137
- Replacing the Lamp 138
- Lamp light 139
- Loosen, but don’t 140
- Resetting the Lamp Timer 141
- Replacing the Batteries 142
- Transporting the Projector 143
- Solving Problems 145
- Using On-Screen Help 146
- Checking Projector Status 147
- Status lights (continued) 148
- The power doesn’t turn on 149
- displayed 150
- The image is blurry 154
- Auto button 155
- Solving Network Problems 157
- 158 Solving Problems 158
- Solving Problems 159 159
- 160 Solving Problems 160
- Where to Get Help 161
- 162 Solving Problems 162
- Projector Installation 163
- Security Features 164
- These illustrations show the 165
- Installing the Lens 166
- Removing the Lens 167
- Technical Specifications 169
- 170 Technical Specifications 170
- Projection Lamp 171
- Dimensions 171
- Electrical 172
- Environmental 173
- Safety and Approvals 174
- Compatible Video Formats 174
- Technical Specifications 175 175
- Component video 176
- Composite video/S-Video 176
- Technical Specifications 177 177
- Important Safety Instructions 179
- Notices 181 181
- FCC Compliance Statement 183
- Software Copyright 184
- Notices 185 185
- 186 Notices 186
- Notices 187 187
- 188 Notices 188
- Notices 189 189
- 190 Notices 190
- Notices 191 191
- 192 Notices 192
- Notices 193 193
- 194 Notices 194
- Notices 195 195
- 196 Notices 196
- Notices 197 197
- 198 Notices 198
- Notices 199 199
- 200 Notices 200
- Notices 201 201
- 202 Notices 202
- Notices 203 203
- 204 Notices 204
- Notices 205 205
- 206 Notices 206
- Notices 207 207
- 208 Notices 208
- Notices 209 209
- 210 Notices 210
- Index 213 213
- Index 215 215
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