Epson Aculaser CX16NF User's Guide Page 184

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  • TROUBLESHOOTING
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Symptom Cause Solution
It takes a very long
time to transfer
scan data to the
USB memory
device.
(AcuLaser CX16NF
only)
The response time may be slow
depending on the USB memory
device that is used.
Wait until the transfer is finished.
It is not possible to
enter Scan mode
or Fax mode. (Fax
mode is only for
AcuLaser CS16NF.)
An error has occurred in Copy
mode.
Correct the cause of the error, and then enter a different
mode.
Solving Problems with Printing Quality
Symptom Cause Solution
Nothing is printed,
or there are blank
spots on the
printed page.
One or more of the toner
cartridges may be defective.
Remove the toner cartridges and check if any is damaged.
The photoconductor unit may
be defective.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
The media is moist from
humidity.
Adjust the humidity for media storage. Remove the moist
media and replace it with new, dry media.
The media set in the printer
driver mismatches the media
loaded in the machine.
Load the correct media in the machine.
The power source does not
match the machine
specifications.
Use a power source with the proper specifications.
Several sheets are being fed at
the same time.
Remove the media from the tray and check for static
electricity. Fan plain paper or other media, and replace it in
the tray.
Media is not set properly in the
tray(s).
Remove the media, tap it to straighten it out, return it to the
tray, and realign the media guides.
AcuLaser CX16 Series Printer / Copier / Scanner User’s Guide
Troubleshooting 184
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