Epson XP-850 Quick Start Guide download pdf (Page 39)

Solving Problems 39

Where to Get Help

Internet Support

Visit epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common

problems. You can download drivers and documentation, get FAQs and troubleshooting

advice, or e-mail Epson.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

■ Product name (XP-850)

■ Product serial number (located on the back of the product and under the scanner)

■ Proof of purchase (such as a store receipt) and date of purchase

■ Computer configuration and description of the problem

Then call: (562) 276-4382 (US) or (905) 709-3839 (Canada) 6

AM – 8 PM, Pacific Time,

Monday through Friday, and 7

AM – 4 PM, Pacific Time, Saturday.

Days and hours of support are subject to change without notice. Toll or long distance

charges may apply.

Purchase Supplies and Accessories

You can purchase genuine EPSON ink and paper at EPSON Supplies Central at

www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also

purchase supplies from an EPSON authorized reseller. To find the nearest one, call

800-GO-EPSON (800-463-7766).

Other Software Technical Support

ABBYY FineReader

Phone: (408) 457-9777

www.abbyy.com

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Epson XP-850 Quick Start Guide Page 39