Epson A251B User's Guide download pdf (Page 73)

IBOM - CashPRO, Device Log

Version 5.0.1 Inepro B.V. http://www.inepro.com

5.3

Device Log

In the device log you are able to look at all the transactions. Pick the PosPRO till

in the Device field and set a period. The list will be created when you click on the

'Run' button. Is the user unknown, it will usually concerns a cash payment. In the

transaction log you will always see the product(s) first, then the subtotal and total,

followed by the payment. If there is also a negative payment, then the customer

has received change.

5.4

User Log

In the User Log the user transactions are shown. The list will be shown per user,

which you can choose in the combobox. It is best to summon up the on-screen

keyboard again to use text input the pick the user from the combobox as the

touchscreen interface might be inefficient for this purpose.

The instructions are almost the same as for the Device Log, so set a period and

click on the 'Run' button to create the list. Is the user unknown, it will usually

concerns a cash payment. In the transaction log you will always see the

product(s) first, then the subtotal and total, followed by the payment. If there is

also a negative payment, then the customer has received change.

Solving challenges

I have changed my logo, but it does not show on the receipt?

1) Is it the first receipt after changing the logo?

a) If so, you should know that the first time after the logo is changed, and

PosPRO is restarted, the logo is not printed on the receipt. This is because

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Epson A251B User's Guide Page 73