Epson A251B User's Guide download pdf (Page 76)

76 Technical Manual

Version 5.0.1 Inepro B.V.http://www.inepro.com

2) If this does not have any positive effect, please call the Inepro Helpdesk, it

could be one of these problems:

a) Please replace the ELO controller, and re-calibrate. If this works, change

back to the original ELO controller, and re-calibrate.

b) The ELO touch panel still cannot calibrate correctly after changing to a new

ELO.

i) The touch panel may be not installed properly or it could be defective.

I'm typing on my PS/2 Keyboard, so why do I get no respons?

1) Make sure the keyboard is properly connected to the PS/2 keyboard port

before the system is powered up. If the keyboard is connected after Windows

has been booted, the keyboard will not work.

2) Check that the LED on the keyboard goes on then off after power on.

a) If so, the keyboard is getting power correctly.

b) If not, call the Inepro helpdesk, the F3 fuse on the 9000PB0700 primary I/O

board could be faulty.

3) Call the Inepro Helpdesk, it could be one of these problems:

a) In our configuration the Magnetic Card Reader is not required, so a

loop-back is plugged into the Magnetic Card Reader connector board.

i) Check that the 6 wire cable has been properly connected between the

Magnetic Card Reader connector board and mainboard J31.

ii) The mainboard J31 cable can be removed. Then short PINs 2-3 and PINs

4-5 If the keyboard still does not work, then check next step.

iii)Otherwise, the cable or Magnetic Card Reader connector board could be

defective.

b) Check that the 60PIN I/O bus cable is properly connected.

c) The mainboard could be defective.

Why is the vacuum fluorescent display (VFD or line display) not functioning

properly?

1) Check if there is any display when system power is ON, if the screen is blank,

please follow the steps below.

a) Make sure the power switch on the vacuum fluorescent display (VFD or line

display) is on before powering the main system.

b) Call the Inepro Helpdesk, it could be one of these problems:

i) Make sure that the 9000PB0710 secondary I/O board JP1 & JP2 jumper

settings are correct.

(1)The proper settings are:

(2)JP1 PINs 1-2 shorted

(3)JP2 PINs 1-2, PINs 3-5 and PINs 4-6 shorted

ii) Fuse F1 on the 9000PB0710 secondary I/O board could be faulty.

2) Call the Inepro Helpdesk, it could be one of these problems:

a) Check if the 10pin cable is properly connected between 9000PB0710

secondary I/O board CON8 and 9000PB0700 primary I/O board CON12.

b) The 9000PB0700 primary I/O board or 9000PB0710 secondary I/O board

could be defective.

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Epson A251B User's Guide Page 76

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