Epson Aculaser C9200N User's Guide Page 208
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- Table of contents
- TROUBLESHOOTING
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Correcting USB Problems
If you are having difficulty using printer with a USB connection, see if your problem is listed below,
and take any recommended actions.
USB connections
USB cables or connections can sometimes be the source of USB problems.
For best results, you should connect the printer directly to the computer’s USB port. If you must use
multiple USB hubs, we recommend that you connect the printer to the first-tier hub.
Windows operating system
Your computer must be a model pre-installed with Windows Vista, Vista x64, XP, XP x64, 2000,
Server 2003, or Server 2003 x64, or a model that was pre-installed with Windows 2000, Server 2003,
or Server 2003 x64, and upgraded to Windows Vista, Vista x64, XP or XP x64. You may not be able
to install or run the USB printer driver on a computer that does not meet these specifications or that
is not equipped with a built-in USB port.
For details about your computer, contact your dealer.
Printer software installation
Incorrect or incomplete software installation can lead to USB problems. Take note of the following
and perform the recommended checks to ensure proper installation.
Checking printer software installation
When using Windows Vista, Vista x64, XP, XP x64, 2000, Server 2003, or Server 2003 x64, you must
follow the steps in the Setup Guide packed with the printer to install the printer software. Otherwise,
Microsoft’s Universal driver may be installed instead. To check if the Universal driver has been
installed, follow the steps below.
1. Open the Printers folder, then right-click the icon of your printer.
EPSON AcuLaser C9200 Series User's Guide
Troubleshooting 208
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- User’s Guide 1
- Copyright and Trademarks 2
- Operating System Versions 4
- Contents 5
- Contents 6 6
- Contents 7 7
- Contents 8 8
- Contents 9 9
- Contents 10 10
- Contents 11 11
- Contents 12 12
- Contents 13 13
- Safety Instructions 14
- Safety Instructions 15 15
- Important Safety Instructions 16
- When using the printer 17
- Safety Information 18
- Power On/Off Cautions 19
- ❏ While printing 20
- Getting to Know Your Printer 21
- Printer Parts 22
- Rear view 23
- Inside the printer 24
- Control panel 25
- Consumable products 27
- Printing Tasks 28
- Printing Tasks 29 29
- Printing Tasks 31 31
- Printing Tasks 32 32
- Printing Tasks 33 33
- Printing Tasks 34 34
- Printing Tasks 36 36
- Printing Tasks 37 37
- Printing Tasks 38 38
- Output tray 39
- Printing Tasks 40 40
- Envelopes 41
- Thick paper 42
- Custom paper size 43
- Printing Tasks 44 44
- Cancelling a Print Job 45
- Setting the Print Quality 46
- Printing Tasks 47 47
- Using the Advanced setting 48
- Printing Tasks 49 49
- Customizing print settings 50
- Saving your settings 51
- Toner Save mode 52
- Setting the Advanced Layout 53
- Printing Tasks 54 54
- Printing Tasks 55 55
- Modifying the print layout 56
- Resizing printouts 57
- Printing Tasks 58 58
- Printing watermarks 59
- Printing Tasks 60 60
- Printing Tasks 61 61
- Making a new watermark 62
- Printing Tasks 63 63
- Printing Tasks 64 64
- Printing headers and footers 65
- Printing Tasks 66 66
- Printing with an overlay 67
- Creating an overlay 68
- Printing an overlaid document 69
- Printing Tasks 70 70
- Printing a overlaid document 71
- Printing Tasks 72 72
- Printing Tasks 73 73
- Printing Tasks 74 74
- Printing Tasks 75 75
- Printing Tasks 76 76
- Sending the print job 77
- Printing Tasks 78 78
- Using the Control Panel 79
- Control Panel Menus 81
- System Information Menu 84
- Tray Menu 84
- Emulation Menu 85
- Printing Menu 85
- L Offset B 86
- Setup Menu 87
- Reset Menu 91
- Quick Print Job Menu 92
- Confidential Job Menu 92
- Clock Menu 92
- Parallel Menu 92
- USB Menu 94
- Network Menu 95
- AUX Menu 95
- PCL Menu 95
- PS3 Menu 97
- ESCP2 Menu 98
- I239X Menu 102
- Password Config Menu 105
- Support Menu 105
- Status and Error Messages 106
- Location Description 113
- Canceling Printing 122
- Installing Options 124
- Installing Options 125 125
- Installing Options 126 126
- Installing Options 127 127
- Installing Options 128 128
- Installing Options 129 129
- Installing Options 130 130
- Installing Options 131 131
- Installing Options 132 132
- Installing Options 133 133
- Installing Options 134 134
- Installing Options 135 135
- Installing Options 136 136
- Duplex Unit 137
- Installing Options 138 138
- 6. Open cover B 139
- Installing Options 140 140
- Installing Options 141 141
- Installing Options 142 142
- Installing Options 143 143
- Removing the Duplex Unit 144
- 5. Loosen the two screws 145
- Installing Options 146 146
- Caution: 147
- Installing Options 148 148
- Installing Options 149 149
- Memory Module 150
- 3. Identify the RAM slot 151
- * expansion RAM slot 151
- Installing Options 152 152
- Removing a memory module 153
- Interface Card 154
- Installing Options 155 155
- CompactFlash Memory 156
- * CompactFlash memory slot 157
- Installing Options 158 158
- Installing Options 159 159
- Replacing Consumable Products 160
- Toner Cartridge 161
- 1. Open cover F 162
- 6. Remove the odor filter 164
- Photoconductor Unit 165
- 4. Remove the exhaust filter 172
- 6. Close cover F 173
- Chapter 6 174
- Cleaning the Printer 174
- Standard lower paper cassette 175
- Cleaning the exposure window 176
- 5. Close cover F 178
- Transporting the Printer 179
- For long distances 180
- For short distances 181
- Troubleshooting 183
- Paper Jam A (Cover A) 184
- Paper Jam B H (Cover B or H) 185
- Troubleshooting 186 186
- Troubleshooting 187 187
- 5. Open cover H 188
- Troubleshooting 189 189
- Troubleshooting 190 190
- When removing form the top: 191
- Paper Jam G (Paper path G) 192
- 4. Close cover A 193
- Troubleshooting 194 194
- Operational Problems 195
- Troubleshooting 196 196
- Printout Problems 197
- Printout is garbled 198
- Color Printing Problems 199
- Print Quality Problems 200
- Troubleshooting 201 201
- Toner smudges 202
- Troubleshooting 203 203
- Troubleshooting 204 204
- Memory Problems 205
- Paper Handling Problems 206
- Problems Using Options 206
- Troubleshooting 207 207
- Correcting USB Problems 208
- Network Connection Problems 209
- The printer does not print 211
- Troubleshooting 212 212
- Troubleshooting 213 213
- Troubleshooting 215 215
- Chapter 8 216
- Using the Printer Driver 216
- Making Extended Settings 217
- Making Optional Settings 217
- Using EPSON Status Monitor 218
- Detailed Status 221
- Replacement Parts Information 222
- Job Information 223
- Notice Settings 225
- Order Online 227
- Chapter 9 230
- For Mac OS X users 237
- Chapter 10 239
- System Requirements 239
- Selecting the printer 244
- In a network environment 245
- Chapter 11 248
- For Windows Vista x64 249
- For Windows XP or 2000 249
- Updating the printer driver 251
- Technical Specifications 252
- Printable area 253
- Environmental 255
- Mechanical 255
- Interfaces 256
- USB interface 257
- Ethernet interface 257
- Optional paper cassette unit 257
- Printer Stand 258
- Memory modules 259
- CompactFlash memory 259
- Waste Toner Collector 260
- Customer Support 261
- Help for Users in Singapore 262
- Help for Users in Thailand 263
- Help for Users in Vietnam 263
- Help for Users in Indonesia 263
- Epson Service Center 264
- Help for Users in Hong Kong 265
- Help for Users in Malaysia 265
- Help for Users in India 266
- Helpline 267
- Index 268 268
- Index 269 269
- Index 270 270
- Index 271 271
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