Epson AcuLaser C9300 User Manual download pdf (Page 156)

The Ready light is on but nothing prints

Cause What to do

Your computer may not be properly connected to the

printer.

Perform the procedure illustrated in the Setup Guide.

The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and

the computer.

You may not be using the correct interface cable. If you are using the parallel interface, make sure that the cable is a

double-shielded, twisted-pair interface cable no more than six

feet in length.

If you are using the USB interface, use a cable that is compatible

with Hi-Speed USB.

Your application software is not properly set up for your

printer.

Make sure that the printer is selected in your application software.

Your computer system’s memory is too small to handle

the volume of data in your document.

Try reducing the image resolution of your document in the

application software, or install more memory in your computer if

you can.

The remaining service life of the consumables is not updated (Windows only)

Cause What to do

The interval between updating information for the

consumables is too long.

Press the Get Information Now button on the Consumable Info

Settings dialog box. You can also change the interval for updating

information about the consumables on the Consumable Info

Settings dialog box.

Cannot install software or drivers

Cause What to do

You are not accessing the operating system with the

administrator privilege.

Access the operating system with the administrator privilege.

Epson AcuLaser C9300 Series User's Guide

Troubleshooting 156

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Epson AcuLaser C9300 User Manual Page 156