Epson C11C560031BS Datasheet download pdf (Page 120)

Chapter 6 Problem Solver 120

3. Turn on the printer while pressing the F1/Eject button. The

printer is in the paper removing mode and ready to start feed

operations. See the table below to find out how the F1/Eject

and F2 buttons work in this mode and execute the appropriate

operation.

If you can clear the paper jam, turn off the printer, move the

upper mechanism to its original position by pulling the

release lever, and then close the printer cover to finish the

operation. If you cannot clearthe paper jam with this function,

stop the operation and contact your dealer.

Caution:

Make sure that you move the upper mechanism by pulling

the release lever. Do not pull the mechanism by hand. It may

damage the printer.

Contacting Customer Support

If your Epson product is not operating properly and you cannot

solve the problem using the troubleshooting information in your

product documentation, contact customer support services for

assistance. If customer support for your area is not listed below,

contact the dealer where you purchased your product.

Customer support will be able to help you much more quickly if

you give them the following information:

Button Press Hold for a few seconds

F1/EjectFeedspaper forward a few

lines everytime you press it.

Ejectpaper forward.

F2 Feedspaper backward a

fewlines everytime you

press it.

Ejectpaper backward.

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Epson C11C560031BS Datasheet Page 120