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- Table of contents
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Chapter 6 Problem Solver 124
We encourage you to have all the relevant information on hand
when you ring. The more information you prepare, the faster we
can help solve the problem. This information includes your Epson
product documentation, type of computer, operating system,
application programs, and any information you feel is required.
For users in Singapore
Sources of information, support, and services available from
Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download,
Frequently Asked Questions (FAQ), Sales Enquiries, and
Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the
phone:
❏ Sales enquiries and product information
❏ Product usage questions or problem
❏ Enquiries on repair service and warranty
For users in Thailand
Contact for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download,
Frequently Asked Questions (FAQ), and e-mail are available.
- Reference Guide 1
- Contents 2
- Chapter 4 Printer Software 3
- Chapter 5 Control Panel 3
- Chapter 6 Problem Solver 4
- Setting up the Printer 6
- Unpacking the Printer 7
- Assembling the Printer 8
- Connecting the printer 12
- Plugging in the Printer 13
- For DOS programs 18
- Safety Instructions 19
- Warnings, Cautions, and Notes 20
- Hot Parts Caution Symbol 20
- Important Safety Instructions 20
- When maintaining the printer 23
- When loading paper 24
- When operating the printer 24
- ENERGY STAR 26
- Paper Handling 27
- Loading Passbooks 28
- Loading Single Sheets 29
- Chapter3 PaperHandling 30 30
- Chapter3 PaperHandling 31 31
- Chapter3 PaperHandling 32 32
- Chapter3 PaperHandling 33 33
- Chapter3 PaperHandling 34 34
- Printer Software 35
- About Your Printer Software 36
- Chapter 4 Printer Software 37 37
- Chapter 4 Printer Software 38 38
- Chapter 4 Printer Software 39 39
- Chapter 4 Printer Software 40 40
- Chapter 4 Printer Software 41 41
- Chapter 4 Printer Software 42 42
- Chapter 4 Printer Software 43 43
- Chapter 4 Printer Software 44 44
- Chapter 4 Printer Software 45 45
- Chapter 4 Printer Software 46 46
- Printer settings 47
- Chapter 4 Printer Software 48 48
- Using EPSON Status Monitor 3 49
- Chapter 4 Printer Software 50 50
- Chapter 4 Printer Software 51 51
- Sharing the printer 52
- Chapter 4 Printer Software 53 53
- With Windows Me or 98 54
- Chapter 4 Printer Software 55 55
- Chapter 4 Printer Software 56 56
- Chapter 4 Printer Software 57 57
- Setting for the clients 58
- Chapter 4 Printer Software 59 59
- With Windows XP or 2000 60
- Chapter 4 Printer Software 61 61
- Chapter 4 Printer Software 62 62
- With Windows NT 4.0 63
- Chapter 4 Printer Software 64 64
- Chapter 4 Printer Software 65 65
- Chapter 4 Printer Software 66 66
- Canceling Printing 67
- Monitor 3 68
- Chapter 4 Printer Software 69 69
- Chapter 4 Printer Software 70 70
- Chapter 4 Printer Software 71 71
- Chapter 4 Printer Software 72 72
- Control Panel 73
- Buttons and Lights 74
- Chapter 5 Control Panel 75 75
- Chapter 5 Control Panel 76 76
- Functions auxiliary 77
- Chapter 5 Control Panel 78 78
- Compress Printing Mode 79
- Chapter 5 Control Panel 80 80
- Default-setting mode 81
- Software 82
- High speed draft 82
- I/F mode 82
- Chapter 5 Control Panel 83 83
- Chapter 5 Control Panel 84 84
- Paper width measurement 85
- Right paper edge detection 85
- Low-noise mode 85
- Broken pin compensation 85
- Broken pin number 85
- Roll Paper 86
- Rear Paper Guide 86
- PR2 Mode Settings 86
- Chapter 5 Control Panel 87 87
- Chapter 5 Control Panel 88 88
- Chapter 5 Control Panel 89 89
- Magnetic standard 90
- End sentinel 90
- Displacement 90
- Duplicate 90
- Other Emulation Settings 91
- Chapter 5 Control Panel 92 92
- Chapter 5 Control Panel 93 93
- Changing default settings 94
- Chapter 5 Control Panel 95 95
- Chapter 5 Control Panel 96 96
- Chapter 5 Control Panel 97 97
- Problem Solver 98
- Diagnosing the Problem 99
- PR2 mode 100
- ESC/PandIBMPPDSmodes 101
- EPSON Status Monitor 3 102
- Printing a Self-Test 102
- Printing Hex Dump 103
- Chapter 6 Problem Solver 104 104
- Problems and Solutions 105
- Power supply problems 106
- Cause What to do 107
- Printing position problems 108
- The printout is pale 111
- The printout is faint 111
- Network problems 114
- Correcting USB Problems 115
- Chapter 6 Problem Solver 116 116
- Chapter 6 Problem Solver 117 117
- Chapter 6 Problem Solver 118 118
- Clearing Paper Jams 119
- Contacting Customer Support 120
- For users in North America 121
- For users in Australia 122
- Your Dealer 123
- Epson Faxback Service 123
- Epson Helpdesk 123
- For users in Singapore 124
- For users in Thailand 124
- For users in Indonesia 125
- For users in Hong Kong 126
- For users in Malaysia 127
- For users in India 128
- Epson India Regional Offices: 129
- Toll Free Telephone Support 129
- For users in the Philippines 130
- Options and Consumables 131
- Ribbon Cartridge 132
- Roll Paper Holder 138
- Loading roll paper 140
- Print Server 143
- The asterisk ( 144
- Product Information 145
- Printer parts 146
- Ribbon cartridge parts 147
- Printer Specifications 148
- Electronic 150
- Electrical 155
- Environmental 156
- Recordable area 157
- DIN/ISO and ISO8484 158
- HT-2751-CIZ 161
- Character conversion table 163
- ANSI and ISO7811 164
- IBM4746 and HT-2751-CIZ 165
- 1 block format 166
- 2 block format 166
- Command Lists 168
- Standards and Approvals 169
- Cleaning the Printer 170
- Transporting the Printer 171
- Glossary 172
- Glossary 173 173
- Glossary 174 174
- Index 175 175
- Index 176 176
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