Epson C11C560031BS Datasheet

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24-pin Dot Matrix Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
The information contained herein is designed only for use with this Epson printer. Epson is
not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by the purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the
use of anyoptions orany consumable products other than those designatedas OriginalEpson
Products or Epson Approved Products by Seiko Epson Corporation.
EPSON and EPSON ESC/P are registered trademarks of Seiko Epson Corporation.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2004 by Seiko Epson Corporation, Nagano, Japan.
®
Reference Guide
NPD0748-00
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1 2 3 4 5 6 ... 175 176

Summary of Contents

Page 1 - Reference Guide

24-pin Dot Matrix PrinterAll rights reserved. No part of this publication may be reproduced, stored in a retrievalsystem, or transmitted in any form o

Page 2 - Contents

Chapter 1 Setting up the Printer 107. Hold both sides of the ribbon guide and pull it down until itis out of the cartridge.8. Put the ribbon guide at

Page 3 - Chapter 5 Control Panel

Chapter 6 Problem Solver 100PR2 modeO =on, F = flashing••• =shortseriesof beeps (three beeps), ••••• =longseriesof beeps (five beeps)State of panellig

Page 4 - Chapter 6 Problem Solver

Chapter 6 Problem Solver 101ESC/PandIBMPPDSmodesO =on, F = flashing••• =shortseriesof beeps (three beeps), ••••• =longseriesof beeps (five beeps)State

Page 5

Chapter 6 Problem Solver 102EPSON Status Monitor 3EPSON Status Monitor 3 provides status messages and a graphicdisplay showing the current status of t

Page 6 - Setting up the Printer

Chapter 6 Problem Solver 1032. Turn on the printer while holding the F2 button. Then pressthe F1/Eject and F2 button while the F1/Eject, Offline,andF2

Page 7 - Unpacking the Printer

Chapter 6 Problem Solver 104❏ Always close the printer cover before printing. The printer does notprint when the printer cover is open.Follow these st

Page 8 - Assembling the Printer

Chapter 6 Problem Solver 105Problems and SolutionsMost problems you may encounter while operating your printerhave simple solutions. Use the informati

Page 9

Chapter 6 Problem Solver 106Power supply problemsThe control panel lights come on briefly, but then go off and stayoff.Cause What to doThe printer’s v

Page 10

Chapter 6 Problem Solver 107Paper loading or feeding problemsThe printer does not load single-sheet paper or does not feed itproperly.Cause What to do

Page 11

Chapter 6 Problem Solver 108Printing position problemsWrong top-of-form positionYour printing appears too high or low on the page.Cause What to doThe

Page 12 - Connecting the printer

Chapter 6 Problem Solver 109Printing or printout quality problemsThe printer is on but it doesn’t print.Cause What to doThe interface cable is broken

Page 13 - Plugging in the Printer

Chapter 1 Setting up the Printer 119. Turn the ribbon-tightening knob to help feed the ribbon intoplace.cCaution:The ribbon should not be twisted or c

Page 14

Chapter 6 Problem Solver 110The printer does not print when the computer sends data.Cause What to doThe printer is paused. Press the Offline button to

Page 15

Chapter 6 Problem Solver 111The printout is pale.Cause What to doThe ribbon is worn out. Replace the ribbon cartridge asdescribed in “Replacing the ri

Page 16

Chapter 6 Problem Solver 112Lines of dots are missing in the printout.Cause What to doThe print head is damaged. Print the current settings in the def

Page 17

Chapter 6 Problem Solver 113The line space setting in yourapplication software isincorrect.Adjust the line space setting in yourapplication software.T

Page 18 - For DOS programs

Chapter 6 Problem Solver 114Network problemsVertical printed lines are not aligned.Cause What to doBidirectional printing, whichis the printer’s stand

Page 19 - Safety Instructions

Chapter 6 Problem Solver 115Correcting USB ProblemsIf you are having difficulty using your printer with a USBconnection, read the information in this

Page 20 - Important Safety Instructions

Chapter 6 Problem Solver 116If your drivers are correctly installed, EPSON USB PrinterDevices should appear on the Device Manager menu.If EPSON USB Pr

Page 21

Chapter 6 Problem Solver 117Note:The printer driver is designed for PLQ-20, but is compatible andcan be installed for PLQ-20M.4. Under Other devices,s

Page 22

Chapter 6 Problem Solver 1185. When the following dialog box appears, click OK.ThenclickOK again to close the System Properties dialog box.6. Turn off

Page 23 - When maintaining the printer

Chapter 6 Problem Solver 119Clearing Paper JamsIf paper is not automatically ejected in the situations noted below,a paper jam may have occurred insid

Page 24 - When operating the printer

Chapter 1 Setting up the Printer 12cCaution:Make sure that you move the upper mechanism by pullingthe release lever. Do not pull the mechanism by hand

Page 25

Chapter 6 Problem Solver 1203. Turn on the printer while pressing the F1/Eject button. Theprinter is in the paper removing mode and ready to start fee

Page 26 - ENERGY STAR

Chapter 6 Problem Solver 121❏ Product serial number(The serial number label is usually on the back of the product.)❏ Product model❏ Product software v

Page 27 - Paper Handling

Chapter 6 Problem Solver 122To speak to a technical support representative, dial:(562) 276-4322 (U.S.), or (905) 709-2170 (Canada), 6AM to 6 PM,Pacifi

Page 28 - Loading Passbooks

Chapter 6 Problem Solver 123Your DealerDon’t forget that your dealer can often help identify and resolveproblems. The dealer should always be the firs

Page 29 - Loading Single Sheets

Chapter 6 Problem Solver 124We encourage you to have all the relevant information on handwhen you ring. The more information you prepare, the faster w

Page 30 - Chapter3 PaperHandling 30

Chapter 6 Problem Solver 125Epson Hotline (Phone: (66)2-670-0333)Our Hotline team can help you with the following over the phone:❏ Sales enquiries and

Page 31 - Chapter3 PaperHandling 31

Chapter 6 Problem Solver 126For users in Hong KongTo obtain technical support as well as other after-sales services,users are welcome to contact Epson

Page 32 - Chapter3 PaperHandling 32

Chapter 6 Problem Solver 127❏ Answers to Frequently Asked Questions (FAQs)❏ Latest versions of Epson product driversUsers can access our World Wide We

Page 33 - Chapter3 PaperHandling 33

Chapter 6 Problem Solver 128Epson Helpdesk❏ Sales enquiries and product information (Infoline)❏ Enquiries on repair services & warranty, product u

Page 34 - Chapter3 PaperHandling 34

Chapter 6 Problem Solver 129Epson India Head Office - Bangalore:Epson India Regional Offices:Toll Free Telephone SupportTo learn more about Epson prod

Page 35 - Printer Software

Chapter 1 Setting up the Printer 13Plugging in the PrinterMake sure the printer is turned off, then plug the power cord intothe printer’s AC inlet and

Page 36 - About Your Printer Software

Chapter 6 Problem Solver 130For users in the PhilippinesTo obtain technical support as well as other after sales services,users are welcome to contact

Page 37 - Chapter 4 Printer Software 37

Chapter 7 Options and Consumables 131Chapter 7Options and ConsumablesRibbonCartridge... 132GenuineEpsonribboncart

Page 38 - Chapter 4 Printer Software 38

Chapter 7 Options and Consumables 132Ribbon CartridgeGenuine Epson ribbon cartridgeWhen printing becomes faint, you need to replace the ribboncartridg

Page 39 - Chapter 4 Printer Software 39

Chapter 7 Options and Consumables 1332. Unplug the printer from the electric outlet.3. Hold both sides of the printer cover and move it upward toopen

Page 40 - Chapter 4 Printer Software 40

Chapter 7 Options and Consumables 1345. Slide the print head to the middle of the printer by hand.cCaution:Never move the print head while the printer

Page 41 - Chapter 4 Printer Software 41

Chapter 7 Options and Consumables 1357. Hold both sides of the ribbon cartridge with both hands androtate it on the plastic hooks. Then pull it up unt

Page 42 - Chapter 4 Printer Software 42

Chapter 7 Options and Consumables 13610. Hold both sides of the ribbon guide and pull it down until itis out of the cartridge.11. Put the ribbon guide

Page 43 - Chapter 4 Printer Software 43

Chapter 7 Options and Consumables 13712. Turn the ribbon-tightening knob to help feed the ribbon intoplace.cCaution:The ribbon should not be twisted o

Page 44 - Chapter 4 Printer Software 44

Chapter 7 Options and Consumables 138cCaution:Make sure that you move the upper mechanism by pullingthe release lever. Do not pull the mechanism by ha

Page 45 - Chapter 4 Printer Software 45

Chapter 7 Options and Consumables 1392. Place the base plate on the stand and fasten the two togetherwith the plastic spacing clips. Make sure you ori

Page 46 - Chapter 4 Printer Software 46

Chapter 1 Setting up the Printer 14Note:If the SOFTWARE LICENSE AGREEMENT dialog box does notappear, double-click Epsetup.exe in the CD-ROM.2. Read th

Page 47 - Printer settings

Chapter 7 Options and Consumables 1402. Position the roll paper holder underneath the printer asshown below. Fit the two positioning pegs on the botto

Page 48 - Chapter 4 Printer Software 48

Chapter 7 Options and Consumables 1413. Insert the roll paper holder shaft into the center of the paperroll as shown.4. Place the shaft and paper roll

Page 49 - Using EPSON Status Monitor 3

Chapter 7 Options and Consumables 1425. Bring the leading edge of the paper up over the front of theprinter and insert it into the front slot until it

Page 50 - Chapter 4 Printer Software 50

Chapter 7 Options and Consumables 143Removing roll paperRoll paper cannot be fed backward. To remove roll paper, cut theroll paper behind where it fee

Page 51 - Chapter 4 Printer Software 51

Chapter 7 Options and Consumables 144Note:The asterisk (✽) is a substitute for the last digit, which varies by country.OthersFor details of other opti

Page 52 - Sharing the printer

Appendix A Product Information 145Appendix AProduct InformationPrinterandRibbonCartridgeParts... 146Printerparts...

Page 53 - Chapter 4 Printer Software 53

Appendix A Product Information 146Printer and Ribbon Cartridge PartsPrinter partscontrol panelpower switchfrontslotprinter coverParallel interfaceUSB

Page 54 - With Windows Me or 98

Appendix A Product Information 147Ribbon cartridge partsprintheadrelease leveruppermechanismribbon-tighteningknobribbon guideribbonplastic hook

Page 55 - Chapter 4 Printer Software 55

Appendix A Product Information 148Printer SpecificationsMechanicalPrinting method: 24-pin impact dot matrixPrinting speed: PR2:High speed draft 480 cp

Page 56 - Chapter 4 Printer Software 56

Appendix A Product Information 149Paper feed speed: Continuous 330 mm/second13 inches/secondIntermittent 35 msec/line at 1/6 inchline spacingReliabili

Page 57 - Chapter 4 Printer Software 57

Chapter 1 Setting up the Printer 15❏ The examples in the following section are from the Windows 98operating system. They may vary in appearance from w

Page 58 - Setting for the clients

Appendix A Product Information 150ElectronicInterfaces: Three built-in interface slots;Bidirectional, 8-bit, parallel interface with IEEE1284 nibble m

Page 59 - Chapter 4 Printer Software 59

Appendix A Product Information 151ESC/P and IBM PPDS emulationsBitmap fontsEPSON Super Draft 10, 12 cpi, proportionalEPSON Draft 10, 12, 15 cpi,propor

Page 60 - With Windows XP or 2000

Appendix A Product Information 152Character tables: PR2 emulation(Olivetti)22 graphics character tables:International, Germany, Portugal,Spain 1, Denm

Page 61 - Chapter 4 Printer Software 61

Appendix A Product Information 153ESC/P and IBM PPDS emulationsStandardOne italic and 12 graphics character tables:Italic table,PC 437 (US, Standard E

Page 62 - Chapter 4 Printer Software 62

Appendix A Product Information 154ExpandedOne italic and 39 graphics character tables:Italic table,PC 437 (US, Standard Europe),PC 850 (Multilingual),

Page 63 - With Windows NT 4.0

Appendix A Product Information 155ElectricalThis product is also designed for IT power systems with aphase-to-phase voltage of 220 to 240 V.Note:Check

Page 64 - Chapter 4 Printer Software 64

Appendix A Product Information 156EnvironmentalPaperFor information about available paper types and their printablearea, refer to the Paper Specificat

Page 65 - Chapter 4 Printer Software 65

Appendix A Product Information 157Recordable areaRecorded track width 7 mmRead track width 2 mmSpeed of medium 340 mm/secondDisplacement Standard,Stan

Page 66 - Chapter 4 Printer Software 66

Appendix A Product Information 158Recordable formats specificationDIN/ISO and ISO8484ISO8484 12.5 13.9 15.3 9.5 85HT-2751-CIZ 7.4 8.8 10.2 12.6 —Bit d

Page 67 - Canceling Printing

Appendix A Product Information 159IBM3604ANSIBit density 210 bpi ± 5%Recording direction Left to RightPreamble 20 bitsSOM (Start sentinel) BRecordable

Page 68 - Monitor 3

Chapter 1 Setting up the Printer 166. Click Browse to select the appropriate path for the printerdriver, then click OK and follow the instruction on t

Page 69 - Chapter 4 Printer Software 69

Appendix A Product Information 160ISO7811Postamble 20 bitsMaximum number ofrecordable characters(1 block)105 charactersMaximum number ofrecordable cha

Page 70 - Chapter 4 Printer Software 70

Appendix A Product Information 161IBM4746HT-2751-CIZBit density 210 bpi ± 5%Recording direction Left to RightPreamble 20 bitsSOM (Start sentinel) BARe

Page 71 - Chapter 4 Printer Software 71

Appendix A Product Information 162Postamble 40 bitsMaximum number ofrecordable characters(1 block)60 charactersMaximum number ofrecordable characters(

Page 72 - Chapter 4 Printer Software 72

Appendix A Product Information 163Character conversion tableDIN/ISO, ISO8484 and IBM3604* crtmeans character.Function Recording codesCrt ASCII Linecod

Page 73 - Control Panel

Appendix A Product Information 164ANSI and ISO7811* crtmeans character.Function Recording codesCrt ASCII LinecodeANSI ISO7811 VRCBIT4BIT3BIT2BIT10030H

Page 74 - Buttons and Lights

Appendix A Product Information 165IBM4746 and HT-2751-CIZ* crtmeans character.Function Recording codesCrt ASCII LinecodeIBM4746 HT-2751-CIZVRCBIT4BIT3

Page 75 - Chapter 5 Control Panel 75

Appendix A Product Information 166Recording layout of magnetic stripeDIN/ISO, IBM3604, ANSI, ISO7811, IBM4746, and ISO84841 block format2 block format

Page 76 - Chapter 5 Control Panel 76

Appendix A Product Information 167Direction of bit patternHT-2751-CIZ1 block formatEraseDataSOMT0EOMErase L0ILRC

Page 77 - Functions auxiliary

Appendix A Product Information 1682 block formatDirection of bit patternCommand ListsFor information about the commands, refer to the ProgrammingGuide

Page 78 - Chapter 5 Control Panel 78

Appendix A Product Information 169Standards and ApprovalsU. S. model:European model:Australian model:Safety UL60950CSA C22.2 No. 60950EMC FCC part 15

Page 79 - Compress Printing Mode

Chapter 1 Setting up the Printer 178. When prompted, insert the User CD-ROM, then click OK.Note:❏ If you receive a message saying the drive is not acc

Page 80 - Chapter 5 Control Panel 80

Appendix A Product Information 170Cleaning the PrinterTo keep your printer operating at its best, you should clean itthoroughly several times a year.F

Page 81 - Default-setting mode

Appendix A Product Information 171Transporting the PrinterIf you need to transport your printer some distance, carefullyrepack it using the original b

Page 82 - I/F mode

Glossary 172Glossaryauto line feedWhen this option is turned on in the default-setting mode, each carriage return(CR) code is automatically followed b

Page 83 - Chapter 5 Control Panel 83

Glossary 173draftThe print mode used by your printer when you select Draft as the font. The Draftfont uses fewer dots per character for faster printin

Page 84 - Chapter 5 Control Panel 84

Glossary 174magnetic stripeA stripe of tape that is coated with magnetic material on which data is stored.PLQ-20M is equipped with a device to read an

Page 85 - Broken pin number

Index 175IndexNumerics0slash,92AA.G.M. (IBM PPDS), 93Adjustingprinting start position, 33top-of-form position, 31Aligning vertical lines, 96Auto CR, 8

Page 86 - PR2 Mode Settings

Index 176Passbookbinding, 84loading, 28problems, 107Pinbroken pin, 85PR2, 82Print direction, 92Printersharing, 52Printer driveraccessingfrom Windows 2

Page 87 - Chapter 5 Control Panel 87

Chapter 1 Setting up the Printer 18For DOS programsTo control the printer from DOS application programs, you needto select the printer you are using.I

Page 88 - Chapter 5 Control Panel 88

Chapter 2 Safety Instructions 19Chapter 2Safety InstructionsWarnings,Cautions,andNotes... 20HotPartsCautionSymbol ...

Page 89 - Chapter 5 Control Panel 89

2ContentsChapter 1 SettingupthePrinterUnpackingthePrinter... 7Removetheprotectivematerials ...

Page 90 - Duplicate

Chapter 2 Safety Instructions 20Warnings, Cautions, and NoteswWarnings must be followed carefully to avoid bodily injury.cCautions must be observed to

Page 91 - Other Emulation Settings

Chapter 2 Safety Instructions 21❏ Place the printer on a flat surface. The printer will not operateproperly if it is tilted or placed at an angle.❏ Do

Page 92 - Chapter 5 Control Panel 92

Chapter 2 Safety Instructions 22❏ When connecting this product to a computer or other devicewith a cable, ensure the correct orientation of the connec

Page 93 - Chapter 5 Control Panel 93

Chapter 2 Safety Instructions 23Position your printer’s power cord and interface cable so theydo not interfere with paper feeding. If possible, secure

Page 94 - Changing default settings

Chapter 2 Safety Instructions 24When loading paper❏ Use passbooks and paper that have more than 60%reflectance.❏ When you use a passbook, set Passbook

Page 95 - Chapter 5 Control Panel 95

Chapter 2 Safety Instructions 25❏ Adjust only those controls that are covered in the userdocumentation. Improper adjustment of other controls mayresul

Page 96 - Chapter 5 Control Panel 96

Chapter 2 Safety Instructions 26ENERGY STAR®ComplianceThe International ENERGY STAR®Office Equipment Program isan international program that promotes

Page 97 - Chapter 5 Control Panel 97

Chapter3 PaperHandling 27Chapter 3Paper HandlingLoadingPassbooks ... 28LoadingSingleSheets...

Page 98 - Problem Solver

Chapter3 PaperHandling 28Loading PassbooksYou can load vertical-fold and horizontal-fold passbooks. Followthe steps shown below to load passbooks.1. T

Page 99 - Diagnosing the Problem

Chapter3 PaperHandling 29cCaution:❏ When you use a passbook, set Passbook mode to On and setBinding mode to the method for the passbook’s binding in t

Page 100 - PR2 mode

3Chapter 4 Printer SoftwareAboutYourPrinterSoftware... 36UsingthePrinterDriverwithWindowsMeand98... 36Accessing t

Page 101 - ESC/PandIBMPPDSmodes

Chapter3 PaperHandling 302. Insert a single sheet printable side up into the front slot untilthe top part of the paper reaches the roller inside. The

Page 102 - Printing a Self-Test

Chapter3 PaperHandling 31Adjusting the top-of-form positionThe top-of-form position is the vertical position on the page wherethe printer starts print

Page 103 - Printing Hex Dump

Chapter3 PaperHandling 323. Press the Offline button while the F1/Eject, Offline,andF2lights are flashing.4. When the Ready light turns on, insert a s

Page 104 - Chapter 6 Problem Solver 104

Chapter3 PaperHandling 33Adjusting the printing start positionThe printing start position is the horizontal position on the pagewhere the printer star

Page 105 - Problems and Solutions

Chapter3 PaperHandling 345. Press the F1/Eject button for the next pattern or F2 button forthe previous pattern to select the printing start position.

Page 106 - Power supply problems

Chapter 4 Printer Software 35Chapter 4Printer SoftwareAboutYourPrinterSoftware... 36UsingthePrinterDriverwithWindowsMeand9

Page 107 - Cause What to do

Chapter 4 Printer Software 36About Your Printer SoftwareThe Epson software includes the printer driver software andEPSON Status Monitor 3.The printer

Page 108 - Printing position problems

Chapter 4 Printer Software 37❏ When you access the printer driver from the Start menu, theprinterdriversettingsyoumakeapplytoallyourapplications. See

Page 109

Chapter 4 Printer Software 381. Select PrintSetup or Print from the File menu of yourapplication software. In the Print or Print Setup dialog boxdispl

Page 110

Chapter 4 Printer Software 392. Click Printer, Setup, Properties,orOptions.(Youmayneedto click a combination of these buttons.) The Propertieswindow a

Page 111 - The printout is faint

4Chapter 6 Problem SolverDiagnosingtheProblem... 99Usingtheerrorindicators... 99EPSONStatusM

Page 112

Chapter 4 Printer Software 403. Right-click your printer icon, and click Properties. The screendisplays the Properties window, which contains the Pape

Page 113

Chapter 4 Printer Software 41When you finish making printer driver settings, click OK to applythe settings, or click Restore Defaults to return the se

Page 114 - Network problems

Chapter 4 Printer Software 42Accessing the printer driver from WindowsapplicationsFollow these steps to access the printer driver from a Windowsapplic

Page 115 - Correcting USB Problems

Chapter 4 Printer Software 432. Click Printer, Setup, Properties,orOptions. (You may needto click a combination of these buttons.) The DocumentPropert

Page 116 - Chapter 6 Problem Solver 116

Chapter 4 Printer Software 443. To view a menu, click the corresponding tab at the top of thewindow. See “Changing the printer driver settings” on pag

Page 117 - Chapter 6 Problem Solver 117

Chapter 4 Printer Software 453. Right-click your printer icon, and click PrintingPreferences(in Windows XP or 2000) or DocumentDefaults (inWindows NT

Page 118 - Chapter 6 Problem Solver 118

Chapter 4 Printer Software 46When you click Properties in the menu displayed byright-clicking the printer icon, the printer software windowappears, wh

Page 119 - Clearing Paper Jams

Chapter 4 Printer Software 47When you finish making your printer driver settings, click OK toapply the settings, or click Cancel to cancel your change

Page 120 - Contacting Customer Support

Chapter 4 Printer Software 48EPSON StatusMonitor 3Youcan access EPSON StatusMonitor 3when youclickthisbutton.Tomonitor the printer,make sure theMonito

Page 121 - For users in North America

Chapter 4 Printer Software 49Monitoring settingsUsing EPSON Status Monitor 3EPSON Status Monitor 3 is available for Windows XP, Me, 98,2000,and Window

Page 122 - For users in Australia

5Appendix A Product InformationPrinterandRibbonCartridgeParts... 146Printerparts... 146Ribb

Page 123 - Epson Helpdesk

Chapter 4 Printer Software 50Before using EPSON Status Monitor 3, be sure to read theREADME file on the User CD-ROM. This file contains the latestinfo

Page 124 - For users in Thailand

Chapter 4 Printer Software 513. The following settings are available:Note:Click the Default button to revert all items to the default settings.Accessi

Page 125 - For users in Indonesia

Chapter 4 Printer Software 52When you access EPSON Status Monitor 3 as described above, thefollowing printer status window appears.You can view printe

Page 126 - For users in Hong Kong

Chapter 4 Printer Software 53❏ For Windows XP, 2000, or Windows NT 4.0, see “WithWindows XP, 2000, or Windows NT 4.0” in “Setting up yourprinter as a

Page 127 - For users in Malaysia

Chapter 4 Printer Software 54Setting up your printer as a shared printerWith Windows Me or 98When the printer server’s OS is Windows Me or 98, follow

Page 128 - For users in India

Chapter 4 Printer Software 558. Select Shared As, type the name in the Share Name box, andclick OK. Type a Comment and Password if needed.Note:❏ Do no

Page 129 - Toll Free Telephone Support

Chapter 4 Printer Software 56With Windows XP, 2000, or Windows NT 4.0When the printer server’s OS is Windows XP, 2000, or WindowsNT 4.0, follow these

Page 130 - For users in the Philippines

Chapter 4 Printer Software 573. For a Windows 2000 or Windows NT 4.0 printer server, selectShared (for Windows 2000) or Shared as (for Windows NT4.0),

Page 131 - Options and Consumables

Chapter 4 Printer Software 58❏ “With Windows NT 4.0” in “Setting for the clients” on page 63Setting for the clientsThis section describes how to insta

Page 132 - Ribbon Cartridge

Chapter 4 Printer Software 594. Click Browse, and the Browse for Printer dialog box appears.Note:You can also type “\\(the name of the computer that i

Page 133

Chapter 1 Setting up the Printer 6Chapter 1Setting up the PrinterUnpackingthePrinter... 7Removetheprotectivemateria

Page 134

Chapter 4 Printer Software 60❏ If the printer server’s OS is not Windows Me or 98, go to“Installing the printer driver from the CD-ROM” on page 65.7.

Page 135

Chapter 4 Printer Software 613. Select Networkprinter (for Windows 2000) or A networkprinter,or aprinter attached to another computer (forWindows XP),

Page 136

Chapter 4 Printer Software 62For Windows XP, select Browsefor aprinter.5. Click the icon of the computer or server that is connected tothe shared prin

Page 137

Chapter 4 Printer Software 63❏ If the printer driver is installed in the client beforehand, youneed to select either the new printer driver or the cur

Page 138 - Roll Paper Holder

Chapter 4 Printer Software 643. Select Networkprinter server,thenclickNext.4. Click the icon of the computer or server that is connected tothe shared

Page 139

Chapter 4 Printer Software 65❏ If the printer server’s OS is not Windows NT 4.0, or is WindowsMe or 98, go to “Installing the printer driver from theC

Page 140 - Loading roll paper

Chapter 4 Printer Software 662. Insert the CD-ROM, then the EPSON Installation Programdialog box appears. Cancel the dialog box by clickingCancel, the

Page 141

Chapter 4 Printer Software 67Canceling PrintingIf the printouts are not what you expected and display incorrector garbled characters or images, you ma

Page 142

Chapter 4 Printer Software 68Uninstalling the Printer SoftwareWhen you wish to reinstall or upgrade the printer driver,uninstall the printer driver th

Page 143 - Print Server

Chapter 4 Printer Software 694. Select EPSON Printer Software, and click the Add/Remove.Note:When using the Windows XP or Windows 2000 computer, click

Page 144 - The asterisk (

Chapter 1 Setting up the Printer 7Unpacking the PrinterThese items are included in the box with your printer.Remove the protective materialsFollow the

Page 145 - Product Information

Chapter 4 Printer Software 705. Click the Printer Model menu, select the EPSON PLQ-20Advanced icon, then click OK.Note:The printer driver is designed

Page 146 - Printer parts

Chapter 4 Printer Software 71Uninstalling the USB device driverWhen you connect the printer to your computer with a USBinterface cable, the USB device

Page 147 - Ribbon cartridge parts

Chapter 4 Printer Software 722. Select EPSON USB Printer Devices,andclickAdd/Remove.Note:❏ EPSON USB Printer Devices appears only when the printer isc

Page 148 - Printer Specifications

Chapter 5 Control Panel 73Chapter 5Control PanelButtonsandLights... 74Functionsauxiliary...

Page 149

Chapter 5 Control Panel 74Buttons and Lightsa Readylight (Yellow)❏ On when the printer is ready to receive or alreadyreceiving data.❏ Flashes when an

Page 150 - Electronic

Chapter 5 Control Panel 75c F1/Ejectbutton❏ Executesfunctionswhich are assigned tothe F1/Ejectbutton when the printer is in the PR2 mode. You canassig

Page 151

Chapter 5 Control Panel 76e F2 button❏ Executes functions which are assigned to the F2button when the printer is in the PR2 mode. You canassign option

Page 152

Chapter 5 Control Panel 77Functions auxiliaryThis section describes functions executed by turning on theprinter while holding one or more buttons. The

Page 153

Chapter 5 Control Panel 78Compress printing modeStarts the compress printing mode. See “Compress PrintingMode” on page 79 for more information.Data du

Page 154

Chapter 5 Control Panel 79Compress Printing ModeYou can compress your printing data to the ratio of 75% byfollowing the steps below.Note:Compress prin

Page 155 - Electrical

Chapter 1 Setting up the Printer 8Assembling the Printer1. Make sure the printer is turned off and unplugged.2. Hold both sides of the printer cover a

Page 156 - Environmental

Chapter 5 Control Panel 80Understanding default settingsThis section describes the settings and options available in thedefault-setting mode.All items

Page 157 - Recordable area

Chapter 5 Control Panel 81Default-setting modeCommon SettingsMenu Values (default in bold)Software PR2, ESC/P2, IBM PPDSHigh speed draft Off,OnI/F mod

Page 158 - DIN/ISO and ISO8484

Chapter 5 Control Panel 82*When the printer turnsoninAuto I/F mode and PR2mode,thismode issetto Serial.** When the printer turnsoninthe PR2mode,Packet

Page 159

Chapter 5 Control Panel 83Auto I/F wait time (Seconds)When the printer is in the auto interface mode and it receives nodata from the currently selecte

Page 160

Chapter 5 Control Panel 84DSR (PR2)When you select On, DSR (Data Set Ready) is activated.This option is available only in the PR2 mode.DCD (PR2)When y

Page 161 - HT-2751-CIZ

Chapter 5 Control Panel 85Paper width measurementYou can set the timing when the printer measures the width ofthe paper. When you select After loading

Page 162

Chapter 5 Control Panel 86Roll PaperWhen you use roll paper with the optional roll paper holder, setthis option to On. This mode is activated when you

Page 163 - Character conversion table

Chapter 5 Control Panel 87Olivetticharacter table ST15INT (International), ST15ITA (Italy),ST15P (Portugal), ST15USSR (USSR),ST15SDC (SDC),ST15E (Spai

Page 164 - ANSI and ISO7811

Chapter 5 Control Panel 88*These settings are available only for PLQ-20M.** Thissetting is effective,when theformat of IBM3604 or IBM4746 isselected.E

Page 165 - IBM4746 and HT-2751-CIZ

Chapter 5 Control Panel 89ISO character tableYou can select a font. The setting you select in this table is effectiveonly when you have chosen ISO in

Page 166 - 2 block format

Chapter 1 Setting up the Printer 94. Slide the print head to the middle of the printer by hand.5. Remove the ribbon cartridge from the package.6. Plac

Page 167

Chapter 5 Control Panel 90Magnetic standardYou can select the magnetic standard in this setting.This feature is available only for PLQ-20M.End sentine

Page 168 - Command Lists

Chapter 5 Control Panel 91Other Emulation Settings*These settings are effective when IBM PPDS emulationisselected.Menu Values (default in bold)Print d

Page 169 - Standards and Approvals

Chapter 5 Control Panel 92Print directionYou can select auto print direction (Auto), bidirectional printing(Bi-D), or unidirectional printing (Uni-D).

Page 170 - Cleaning the Printer

Chapter 5 Control Panel 93Auto line feedWhen auto line feed is set to On, the printer accompanies eachcarriage return (CR) code received with a line f

Page 171 - Transporting the Printer

Chapter 5 Control Panel 94Changing default settingsThe following table shows the basic function of each button in thedefault setting mode.Follow these

Page 172 - Glossary

Chapter 5 Control Panel 953. When the Ready light turns on, insert a sheet of A4 paper intothe front slot. The printer prints the version number and t

Page 173 - Glossary 173

Chapter 5 Control Panel 96Note:When you press the Offline button at the first item selection of eachmenu, the menu selection will also return to the m

Page 174 - Glossary 174

Chapter 5 Control Panel 974. When the Ready light turns on, insert a sheet of A4 paper intothe front slot. The printer prints the guide to adjust theb

Page 175 - Index 175

Chapter 6 Problem Solver 98Chapter 6Problem SolverDiagnosingtheProblem... 99Usingtheerrorindicators...

Page 176 - Index 176

Chapter 6 Problem Solver 99Diagnosing the ProblemFor problems that may be related to USB connections, see“Correcting USB Problems” on page 115 for det

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