47
Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■ First see “Diagnosing Printer Problems” below to determine the cause of the
problem.
■ Then see “Problems and Solutions” on page 51 for solutions to common setup,
software, print quality, and paper feeding problems.
It’s a good idea to check EPSON’s web site periodically for possible
updates to your printer driver. Visit http://www.epson.com and check
the section for your product to see if there is a new driver available, free
of charge, for downloading to your computer. Downloading instructions
are posted for your convenience.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below, or running a printer check, as described on page 49.
Checking the Control Panel Lights
Follow the guidelines on the next page to check the control panel lights.
Power buttonLoad/eject buttonCleaning button
Color ink out light
Black ink out light
Power
light
Paper out light
Pbasics.book Page 47 Wednesday, November 29, 2000 5:46 AM
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