Epson SureColor F6070 User's Guide Page 85
- Page / 111
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Problem Solver 85
Troubleshooting
You cannot print (because the printer does not work)
The printer does not turn on.
The printer turns off automatically.
The printer is not communicating with the computer.
o
Is the power cable plugged into the electrical outlet or the printer?
Make sure the power cable is securely plugged into the printer.
o
Is there a problem with the power outlet?
Make sure your outlet works by connecting the power cable for another electric product.
o
Is Power Off Timer enabled?
To prevent the printer turning off automatically, select Off.
See “Setup Menu” on page 56.
o
Is the cable plugged in properly?
Confirm that the interface cable is securely connected to both the printer port and the
computer. Also, make sure the cable is not broken nor bent. If you have a spare cable, try
connecting with the spare cable.
o
Does the interface cable specification match the specifications for the computer?
Make sure the interface cable specifications match the specifications for the printer and the
computer.
See “Specifications Table” on page 96.
o
When using a USB hub, is it being used correctly?
In the USB specification, daisy-chains of up to five USB hubs are possible. However, we
recommend that you connect the printer to the first hub connected directly to the computer.
Depending on the hub you are using, the operation of the printer may become unstable. If this
should occur, plug the USB cable directly into your computer’s USB port.
o
Is the USB hub recognized correctly?
Make sure the USB hub is recognized correctly on the computer. If the computer correctly
detects the USB hub, disconnect all USB hubs from the computer and connect the printer directly
to the computer USB port. Ask the USB hub manufacturer about USB hub operation.
- SureColor 1
- User’s Guide 1
- Copyrights and Trademarks 2
- Contents 3
- Chapter 4 Maintenance 4
- Chapter 5 Problem Solver 4
- Appendix B Where To Get Help 5
- Introduction 6
- When using this product 7
- When handling the ink packs 7
- Illustrations 8
- Operating System Versions 8
- Printer Parts 9
- Introduction 10 10
- Slider (chip holder) 11
- Roll Paper Adapter 12
- Control Panel 13
- Introduction 14 14
- LCD Screen 15
- Introduction 16 16
- Introduction 17 17
- Features 18
- Notes on Usage and Storage 19
- Notes When Using the Printer 20
- Introduction 21 21
- Notes on Handling Paper 22
- Using the Supplied Software 23
- Introduction 24 24
- Uninstalling Software 25
- Introduction 26 26
- Basic Operations 27
- Basic Operations 28 28
- Basic Operations 29 29
- Basic Operations 30 30
- Cutting Roll Paper 31
- Setting method 32
- Manual cut method 32
- Removing Roll Paper 33
- Basic Operations 34 34
- 4. Raise the roll lock lever 35
- Checking Media Settings 36
- Adjusting Settings 37
- Replacing Paper 38
- Before Printing 39
- Settings) 39
- Saving Settings 40
- Select Reference Paper 41
- Platen Gap 41
- Detect Paper Thickness 41
- Paper Feed Adjust 42
- Paper Suction 43
- Roll Paper Tension 43
- Remove Skew 43
- Setting Name 44
- Printable Area 45
- Basic Operations 46 46
- Canceling Printing 47
- Using the Control Panel Menu 48
- Menu List 49
- Maintenance menu 50
- Setup menu 51
- See “Setup Menu” on page 56 51
- Menu Descriptions 52
- Maintenance Menu 55
- Setup Menu 56
- Maintenance 62
- Checking for Clogged Nozzles 63
- Cleaning the Print Head 64
- Maintenance 65 65
- Maintenance 66 66
- Maintenance 67 67
- Maintenance 68 68
- Maintenance 69 69
- 2. Open the side cover 70
- Important: 71
- Maintenance 72 72
- Maintenance 73 73
- Replacing Maintenance Boxes 74
- How to replace 75
- Replacing the Cutter 76
- Maintenance 77 77
- 7. Install the new cutter 78
- Disposal of Used Consumables 79
- Cleaning the Printer 80
- Cleaning the Inside 81
- Maintenance 82 82
- Problem Solver 83
- Problem Solver 84 84
- Troubleshooting 85
- The printer has an error 86
- Problem Solver 87 87
- Problem Solver 88 88
- Feeding or ejecting problems 89
- Roll paper jam 90
- The paper is not cut cleanly 91
- Problem Solver 92 92
- Options and Information 93
- Supported Media 94
- System Requirements 95
- Specifications Table 96
- Standards and Approvals 98
- FCC Compliance Statement 98
- For Canadian Users 99
- Where To Get Help 100
- Software License Terms 101
- Software License Terms 102 102
- Software License Terms 103 103
- Software License Terms 104 104
- Software License Terms 105 105
- Software License Terms 106 106
- Software License Terms 107 107
- Software License Terms 108 108
- Software License Terms 109 109
- Other Software Licenses 110
- Software License Terms 111 111
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