Epson TM-U925 User Manual download pdf (Page 37)

Troubleshooting 3-1

Chapter 3

Troubleshooting

This chapter gives solutions to some of the more common printer

problems.

General problems

The lights on the control panel do not come on.

Make sure that the power supply cables are correctly plugged into

the printer, the power unit, and to the power outlet.

Make sure that power is supplied to the power outlet. If the outlet

is controlled by a switch or timer, use another outlet.

Printing problems

The ERROR light is on (not blinking) and nothing is printed.

If the RECEIPT OUT light is on, the paper roll is not installed or

is at or near the end. Install a new paper roll in the printer. See

Chapter 1 for instructions.

If the RECEIPT OUT light is off, make sure that the printer cover is

properly closed. Press the round indentation on the printer cover

until the cover audibly clicks into place. You may not be able to

close the printer cover if one or both of the OPEN <-> LOCK levers

is open. See the illustration on page 3-7 to help you close the levers.

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Epson TM-U925 User Manual Page 37