Epson LX-1170 User Manual download pdf (Page 140)

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For users in North America

If you purchased your printer in the United States or Canada,

EPSON provides technical assistance 24 hours a day through the

electronic support services and automated telephone services

listed in the following table:

To speak directly to a technical support representative, dial:

(562) 276-4322 (U.S.), or (905) 709-2170 (Canada), 6

to 6

Pacific Time, Monday through Friday. Toll or long distance

charges may apply.

Before you call, please have the following information ready:

❏ Product name

❏ Product serial number (located on the back of the printer)

❏ Proof of purchase (such as a store receipt) and date of

purchase

Service Access

World Wide Web From the Internet, you can reach EPSON

Support at http://support.epson.com. At this

site, you can download drivers and other files,

look at documentation such as product

brochures and user manuals, and access

troubleshooting information.

EPSON Internet FTP Site If you have Internet FTP capability, use your

Web browser (or other software for FTP

downloading) to log onto ftp.epson.com with

the user name anonymous and your e-mail

address as the password.

EPSON E-MAIL

Technical Support

To receive technical advice through e-mail,

go to http://support.epson.com and

complete the form under the troubleshooting

tab, as requested.

Automated

Telephone Services

A variety of automated help services are

available 24 hours a day, seven days a week.

To use these services, you must have a touch

tone telephone and call (800) 922-8911.

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Epson LX-1170 User Manual Page 140