Epson ACULASER M8000 User's Guide Page 1

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Summary of Contents

Page 1 - User’s Guide

User’s GuideNPD3936-00 ENDownloaded from ManualsPrinter.com Manuals

Page 2 - Copyright and Trademarks

Printing in the PostScript 3 Mode Problems... 198The printer does not print correctly in the PostScript mo

Page 3

The required time to process the print data exceeded the print engine speed because the current pageis too complex. Press the Start/Stop button to res

Page 4 - Operating System Versions

The imaging cartridge has reached the end of its service life and need to be replaced. See “ReplacingConsumable Products” on page 147 for instructions

Page 5 - Contents

The printer is currently performing a self test and initialization.Service Req Cffff/Service Req ExxxA controller error or a print engine error has be

Page 6 - Contents 6

The direction of the paper loaded in the MP tray does not match the required paper direction.Correct the tray paper size switch and/or the MP Tray Siz

Page 7 - Contents 7

Printing and Deleting Reserve Job DataPrint jobs stored on the printer’s memory using the Re-Print Job, Verify Job, and Stored Job optionsof the Reser

Page 8 - Contents 8

Using the Confidential Job MenuFollow the steps below to print or delete Confidential Job data.1. Make sure the LCD panel displays Ready or Sleep, the

Page 9 - Contents 9

2. Press the r Right button three times. The printer prints a configuration status sheet.3. Confirm that the information about the installed options i

Page 10 - Contents 10

Using the Reset menuSelecting Reset from the control panel’s Reset Menu stops printing, clears the print job beingreceived from the active interface,

Page 11 - Contents 11

Chapter 4Installing OptionsOptional Paper Cassette UnitFor details about the paper types and sizes that you can use with the optional paper cassette u

Page 12 - Contents 12

2. Carefully take the optional paper cassette unit out from its carton and place it where you intendto set up the printer.Note:The instructions below

Page 13 - Safety Instructions

Chapter 9 About the PostScript Printer DriverSystem Requirements... 217Printer hardware

Page 14 - Safety Instructions 14

5. Turn over the optional paper cassette unit, and then install the two stabilizers.cCaution:❏ When you turn over the optional paper cassette unit, pl

Page 15 - Safety Instructions 15

7. Secure the optional paper cassette units with the four fittings. Install two of the four fittings insideon both sides of the optional paper cassett

Page 16 - Safety Instructions 16

8. Pull out the standard lower paper cassette.9. Be sure to lift the printer by the correct positions as shown below.cCaution:When moving the printer,

Page 17 - Safety Instructions 17

10. Place the printer onto the optional paper cassette units. Align each of the printer’s corners withthose of the optional paper cassette units. Then

Page 18 - Using the printer

11. Open the MP tray.12. Pull out the MP tray from the printer.EPSON AcuLaser M8000 Series User's GuideInstalling Options 114Downloaded f

Page 19 - Safety Instructions 19

13. Secure the printer to the optional paper cassette unit with the four fittings. Install two of the fourfittings on both sides of the inside of the

Page 20 - Handling the consumables

14. Insert the MP tray into the printer.EPSON AcuLaser M8000 Series User's GuideInstalling Options 116Downloaded from ManualsPrinter.com

Page 21 - Safety Information

15. Close the MP tray.16. Remove the protective materials from the optional paper cassettes.17. Insert all paper cassettes.18. Reconnect the interface

Page 22 - Printer location

Duplex UnitFor specifications or details about the paper types and sizes that you can use with the Duplex Unit, see“Duplex Unit” on page 235.Installin

Page 23 - Getting to Know Your Printer

3. Remove the duplex unit connector cover.Note:Keep the upper option cover, lower option cover, and duplex unit connector cover in a safe place toprev

Page 24 - Rear view

USB interface... 234Ethernet interface...

Page 25 - Control panel

5. Secure the Duplex Unit with the two screws.6. Reconnect the interface cable and power cord, then turn the printer on.To confirm that the option is

Page 26

3. Press the unlock button to unlock the hooks, then remove the Duplex Unit from the printer.4. Attach the duplex unit connector cover that was remove

Page 27 - Where to Find Information

2. Open cover B.Note:If the Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B.EPSON AcuLaser M8000 Series User's

Page 28 - Printer Features

3. Push up the tabs to remove the top cover.EPSON AcuLaser M8000 Series User's GuideInstalling Options 123Downloaded from ManualsPrinter.

Page 29 - Security printing

4. Insert the right and left tabs of the Stacker into the holes on the top of the printer and slowly lowerit onto the top of the printer.EPSON AcuLase

Page 30 - Printing Tasks

5. Secure the Stacker with the two screws.EPSON AcuLaser M8000 Series User's GuideInstalling Options 125Downloaded from ManualsPrinter.co

Page 31 - Printing Tasks 31

6. Close cover B.Note:When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.7. Reconnect the interface cable

Page 32 - Printing Tasks 32

Note for Windows users:If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See“Making Optional Setting

Page 33

2. Open cover B.Note:If the Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B.EPSON AcuLaser M8000 Series User's

Page 34

3. Loosen the screws on both sides of the Stacker.4. Hold up the Stacker and remove the right and left tabs from the holes of the top of the printer.E

Page 35 - Printing Tasks 35

Safety InstructionsWarnings, Cautions, and NoteswWarningsmust be followed carefully to avoid bodily injury.cCautionsmust be observed to avoid damage t

Page 36 - Printing Tasks 36

5. Insert the right and left tabs of the top cover into the holes on the top of the printer.EPSON AcuLaser M8000 Series User's GuideInstallin

Page 37 - Printing Tasks 37

6. Close cover B.Note:When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.7. Reconnect the interface cable

Page 38

Installing a memory modulewWarning:Be careful when working inside the printer as some components are sharp and may cause injury.cCaution:Before you in

Page 39 - Printing Tasks 39

3. Loosen the two screws using a screwdriver. Then hold the tab on the top of the shield cover andremove the cover.wWarning:Removing other screws and

Page 40 - Envelopes

4. Identify the RAM slot.a. RAM slot S2b. RAM slot S1Note:You can add an optional RAM DIMM in the RAM slot S2 or replace the standard 64 MB RAMDIMM in

Page 41 - Thick paper

5. Insert the memory module into the slot until the clips lock onto the memory module.cCaution:❏ Do not force the memory module into the slot.❏ Be sur

Page 42 - Custom paper size

6. Reattach the shield cover with two screws.Note:Keep the shield cover vertical as you hook the bottom onto the convex portion.7. Reattach the right

Page 43 - Cancelling a Print Job

8. Tighten the screw on the back of the printer.wWarning:Tighten the screw firmly to prevent the printer’s right side cover from the falling off whenm

Page 44 - Setting the Print Quality

When removing a memory module from its slot, press the clip and pull out the memory module.Interface CardYour printer comes with an empty type-B inter

Page 45 - Using the Advanced setting

2. Remove the screws and the Type-B interface card slot cover as shown below.wWarning:Removing screws and covers that are not described in the followi

Page 46 - Customizing print settings

❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cordthat comes with this product. Use of the another cord ma

Page 47 - Toner Save mode

To confirm that the option is installed correctly, print a configuration status sheet. See “Printing aConfiguration Status Sheet” on page 184.Note for

Page 48 - Setting the Advanced Layout

2. Remove the right side cover by removing the screw on the back of the printer and sliding thecover backward.EPSON AcuLaser M8000 Series User&apo

Page 49 - Output settings

3. Loosen the two screws using a screwdriver. Then hold the tab on the top of the shield cover andremove the cover.wWarning:Removing other screws and

Page 50 - Modifying the print layout

4. Identify the installation slot for a CompactFlash memory.* CompactFlash memory slot5. Insert a CompactFlash memory into the slot.Note:Make sure tha

Page 51 - Resizing printouts

6. Reattach the shield cover with two screws.Note:Keep the shield cover vertical as you hook the bottom onto the convex portion.7. Reattach the right

Page 52 - Printing watermarks

8. Tighten the screw on the back of the printer.wWarning:Tighten the screw firmly to prevent the printer’s right side cover from the falling off whenm

Page 53 - Making a new watermark

Note:❏ Completely erase all data using specialized software or carry outDelete All CompactFlash Data on Support Menu before you give away or discardCo

Page 54 - Printing headers and footers

Chapter 5Replacing Consumable ProductsPrecautions During ReplacementAlways observe the following handling precautions when replacing consumable produc

Page 55 - Printing with an overlay

Chapter 6Cleaning and Transporting the PrinterCleaning the PrinterThe printer needs only minimal cleaning. If the printer’s outer case is dirty or dus

Page 56 - Printing Tasks 56

Cleaning the pickup rollerMP tray1. Open the MP tray.2. Pull out the MP tray from the printer.EPSON AcuLaser M8000 Series User's GuideCleanin

Page 57 - Printing an overlaid document

❏ Connect your printer to an electrical outlet that meets the power requirements of this printer.Your printer’s power requirements are indicated on a

Page 58 - Printing Tasks 58

3. Gently wipe the rubber parts of the pick up rollers with a well-wrung wet cloth.* pickup roller4. Insert the MP tray into the printer.EPSON AcuLase

Page 59 - Printing a overlaid document

5. Close the MP tray.Standard lower paper cassette1. Pull out the standard lower paper cassette.EPSON AcuLaser M8000 Series User's GuideClean

Page 60 - Printing Tasks 60

2. Remove the tray cover.3. Gently wipe the rubber parts of the pick up rollers with a well-wrung wet cloth.* pickup roller4. Replace the tray cover.E

Page 61 - Printing Tasks 61

5. Insert the standard lower paper cassette.Optional paper cassette unitThe cleaning procedure is the same as the standard lower paper cassette.Transp

Page 62 - Sending the print job

1. Turn off the printer and remove the following items:❏ Power cord❏ Interface cables❏ Loaded paper❏ Installed options❏ Imaging cartridge2. Attach the

Page 63 - Printing Tasks 63

2. Be sure to lift the printer by the correct positions as shown below.cCaution:When moving the printer, always keep it horizontal.EPSON AcuLaser M800

Page 64 - Using the Control Panel

Chapter 7TroubleshootingClearing Jammed PaperIf paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor providealert mes

Page 65

Paper Jam A (Cover A)1. Open cover A.Note:When the optional Stacker is installed, raise the stacker first, then open cover A.EPSON AcuLaser M8000 Seri

Page 66 - Control Panel Menus

2. Hold the handle of the imaging cartridge and pull it out.Note:Place the cartridge on a clean, flat surface.EPSON AcuLaser M8000 Series User&apo

Page 67

3. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammedpaper.Note:When jammed paper cannot be removed eas

Page 68 - System Information Menu

3. Turn the circuit breaker switch back to ON.a. circuit breaker switchb. test buttonIf you notice anything unusual, contact your local Epson dealer o

Page 69 - Emulation Menu

5. Close cover A.Note:When the optional Stacker is installed, close cover A first, then lower the stacker.EPSON AcuLaser M8000 Series User's

Page 70 - Printing Menu

Paper Jam B A (Cover B or A)1. Open cover B.Note:When the optional Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B.EPSON

Page 71

2. Open the paper holder by pulling down the lever with a black star on it.wWarning:Be careful not to touch the rollers in the fuser unit, they may be

Page 72 - Setup Menu

4. Close the paper holder and close cover B.Note:When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.EPSON

Page 73

5. Open cover A.Note:When the optional Stacker is installed, raise the stacker first, then open cover A.EPSON AcuLaser M8000 Series User's Gu

Page 74

6. Hold the handle of the imaging cartridge and pull it out.Note:Place the cartridge on a clean, flat surface.EPSON AcuLaser M8000 Series User&apo

Page 75

7. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammedpaper.Note:When jammed paper cannot be removed eas

Page 76 - Reset Menu

9. Close cover A.Note:When the optional Stacker is installed, close cover A first, then lower the stacker.EPSON AcuLaser M8000 Series User's

Page 77 - Clock Menu

Paper Jam MP A (MP tray or Cover A)1. Open the MP tray.2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the j

Page 78 - Parallel Menu

3. Open cover A.Note:When the optional Stacker is installed, raise the stacker first, then open cover A.EPSON AcuLaser M8000 Series User's Gu

Page 79 - USB Menu

Finding the place for the printerWhen relocating the printer, always choose a location that has adequate space for easy operation andmaintenance. Use

Page 80 - Network Menu

4. Hold the handle of the imaging cartridge and pull it out.Note:Place the cartridge on a clean, flat surface.EPSON AcuLaser M8000 Series User&apo

Page 81 - PCL Menu

5. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammedpaper.Note:When jammed paper cannot be removed eas

Page 82 - PS3 Menu

7. Close cover A.Note:When the optional Stacker is installed, close cover A first, then lower the stacker.Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3

Page 83 - PDF Page Size

1. Pull out the paper cassette from the printer.2. Remove the tray cover and discard any crumpled paper. Then, reattach the tray cover.EPSON AcuLaser

Page 84 - ESCP2 Menu

3. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper.EPSON AcuLaser M8000 Series User's GuideTroublesho

Page 85

4. Open cover A.Note:When the optional Stacker is installed, raise the stacker first, then open cover A.EPSON AcuLaser M8000 Series User's Gu

Page 86

5. Hold the handle of the imaging cartridge and pull it out.Note:Place the cartridge on a clean, flat surface.EPSON AcuLaser M8000 Series User&apo

Page 87

6. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammedpaper.Note:When jammed paper cannot be removed eas

Page 88 - I239X Menu

8. Pull out the MP tray from the printer.9. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammedpaper.10.

Page 89

11. Close the MP tray.12. Reinsert the paper cassette.EPSON AcuLaser M8000 Series User's GuideTroubleshooting 179Downloaded from ManualsP

Page 90 - Support Menu

❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord.❏ Do not put your printer where the cord will be

Page 91 - Bookmark Menu

13. Reinstall the imaging cartridge.EPSON AcuLaser M8000 Series User's GuideTroubleshooting 180Downloaded from ManualsPrinter.com Manuals

Page 92

14. Close cover A.Note:When the optional Stacker is installed, close cover A first, then lower the stacker.EPSON AcuLaser M8000 Series User's

Page 93

Paper Jam DM (Duplex Unit’s cover)1. Press the unlock button to unlock the hooks. Then open the Duplex Unit’s cover.2. Gently remove the jammed paper

Page 94

3. Close the Duplex Unit’s cover.Paper Jam STK (Stacker)1. Open the stacker cover by pulling the tab at the top left of the stacker cover.EPSON AcuLas

Page 95

2. Remove any jammed paper inside the Stacker.3. Close the Stacker cover.Printing a Configuration Status SheetTo confirm the current status of the pri

Page 96

To print a configuration status sheet from the printer’s control panel, see “Printing a ConfigurationStatus Sheet” on page 105.To print a configuratio

Page 97

Cause What to doThe interface cable may not be plugged in securely. Check both ends of the interface cable between the printer andthe computer.You may

Page 98

Cannot install software or driversCause What to doYou are not accessing the operating system with theadministrator privilege.Access the operating syst

Page 99

Printout ProblemsThe font cannot be printedCause What to doFor Windows users, you may use the printer fontssubstituted for specified TrueType fonts.In

Page 100

Cause What to doThe MP Tray Size setting may be incorrect. When loading paper for which the size is not specified with Autosetting, specify the correc

Page 101

❏ Do not insert your hand deep into the fuser unit as some components are sharp and may causeinjury.❏ Never push objects of any kind through cabinet s

Page 102

Cause What to doThe Density setting may be too dark.In the printer driver, click Extended Setting on the OptionalSettings tab, and then lighten the De

Page 103

Cause What to doThe imaging cartridge may be near the end of its servicelife.If the message on the LCD panel or in EPSON Status Monitorindicates that

Page 104

Completely blank pages are outputCause What to doThe printer may have loaded more than one sheet at atime.Remove the paper stack and fan it. Tap it on

Page 105

Cause What to doThe imaging cartridge may be near the end of its servicelife.If the message on the LCD panel or in EPSON Status Monitorindicates that

Page 106 - Canceling Printing

Memory ProblemsInsufficient memory for current taskCause What to doThe printer has insufficient memory for current task. Add more memory for a permane

Page 107 - Using the Reset menu

Cause What to doThe size of loaded paper differs from the control panelor printer driver settings.Make sure that the correct paper size and paper sour

Page 108 - Installing Options

Paper does not feed from the optional paper cassetteCause What to doThe paper guides are not set correctly. Make sure that the paper guides in the opt

Page 109 - Installing Options 109

USB connectionsUSB cables or connections can sometimes be the source of USB problems.For best results, you should connect the printer directly to the

Page 110 - Caution:

Note:❏ For Windows 2000, if the Digital Signature Not Found dialog box appears during the installationprocess, click Yes. If you click No, you will ha

Page 111 - Installing Options 111

The printer does not print correctly in the PostScript modeCause What to doThe printer’s emulation mode setting is incorrect. The printer is set to th

Page 112

Copyright and TrademarksNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,mechan

Page 113 - Installing Options 113

Handling the consumables❏ Do not burn used consumables because they might explode and injure someone. Dispose of themaccording to local regulations.❏

Page 114 - 11. Open the MP tray

The font on the printout is different from that on the screenCause What to doThe PostScript screen fonts are not installed. The PostScript screen font

Page 115 - Installing Options 115

Cause What to doFor Macintosh users onlyThe print setting in the application is set to Binaryencoding.The printer cannot print binary data when it is

Page 116 - Installing Options 116

Printing in the PCL6/5 Mode ProblemsThe problems listed in this section are those that you may encounter when printing in the PCL6/PCL5 mode. All proc

Page 117 - Installing Options 117

The font on the printout is different from that on the screenCause What to doThe EPSON Screen Fonts are not installed. The screen fonts must be instal

Page 118 - Duplex Unit

Chapter 8About the Printer Software for WindowsUsing the Printer Driver The printer driver is the software that allows you to adjust printer settings

Page 119 - Installing Options 119

Windows 2000 usersClick Start, point to Settings, then click Printers. Right-click your printer’s icon, then click PrintingPreferences.Printing a conf

Page 120 - Removing the Duplex Unit

Note:❏ This function is available only when EPSON Status Monitor is installed.❏ This information might be different from the information displayed in

Page 121 - Installing the Stacker

3. Click Custom Install.Note:❏ See the Network Guide for information on installing EPSON Status Monitor on a network.❏ If you want to use the printer

Page 122 - 2. Open cover B

Accessing EPSON Status MonitorRight-click the EPSON Status Monitor tray icon on the taskbar, then select the printer name andmenu you want to access.N

Page 123 - Installing Options 123

Note for Windows XP users:EPSON Status Monitor is not available when printing from a Remote Desktop connection.Note for NetWare users:When monitoring

Page 124 - Installing Options 124

Safety InformationLaser safety labelswWarning:The performance of procedures and adjustments other than those specified in the printer’sdocumentation m

Page 125 - Installing Options 125

Replacement Parts InformationNote:To change the two windows above, click or .a. Paper: Displays the paper size, the paper type and the approximate a

Page 126 - Installing Options 126

Note:The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used.Job Informationa. Job Name: Displays the

Page 127 - Removing the Stacker

g. Print button: Prints the held status job.h. Refresh button: Refreshes the information on this menu.i. Display settingsbutton:Displays the Display S

Page 128

❏ Note that if the user account used to log on to a client is different from the user account used toconnect to the server, the job management functio

Page 129 - Installing Options 129

h. Display only when a replacementpart first becomes low check box:When this radio box is selected, the Order Online window appearsautomatically only

Page 130 - Installing Options 130

c. Replacement Parts button: Displays the replacement parts information.d. Do not display this windowautomatically until a replacementpart becomes low

Page 131 - Memory Module

4. For Windows Vista or Server 2008, select EPSON Printer Software, then click Uninstall/Change.For Windows XP, XP x64, 2000, Server 2003, or Server 2

Page 132 - Installing a memory module

Chapter 9About the PostScript Printer DriverSystem RequirementsPrinter hardware requirementsRecommendedMemoryStandard + 256 MB (for duplex printing of

Page 133 - Warning:

Using the PostScript Printer Driver with WindowsTo print in the PostScript mode, you will have to install the printer driver. See the appropriate sect

Page 134 - Installing Options 134

7. Select the printer, then click Next.8. Follow the on-screen instructions for the rest of the installation.9. When installation is done, click Finis

Page 135 - Installing Options 135

❏ Use of multiple laser printers in a confined area❏ Operation in conditions of extremely low humidity❏ Poor room ventilation❏ Long, continuous printi

Page 136 - Installing Options 136

7. Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive is D:,the path will be D:\ADOBEPS\ENGLISH\PS_SETUP. Then click

Page 137 - Removing a memory module

8. Click Finish.9. Click Have Disk in the Add Printer Wizard and specify the following path for the CD-ROM. Ifyour CD-ROM drive is D:, the path will b

Page 138 - Interface Card

For Mac OS X usersNote:Make sure that Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below)is not open.1. Insert t

Page 139 - Installing Options 139

1. For Mac OS X 10.5 users, open the System Preferences, and then double-click the Print & Faxicon. For Mac OS X 10.4 or below users, open the App

Page 140 - CompactFlash Memory

4. Follow the instructions as appropriate below to select your printer.AppleTalk Select your printer from the Name List, then select Auto Select from

Page 141 - Installing Options 141

For Mac OS X users1. Access the printer driver. The Printer List window appears.2. Select the printer from the list.3. Select Show Info from the Print

Page 142

Chapter 10About the PCL Printer DriverAbout the PCL ModeHardware requirementsYour printer must meet the following hardware requirements to be able to

Page 143 - Installing Options 143

Using the PCL6 Printer Driver (Only for Epson PCL6 Printer Driver)To print in the PCL mode, you will have to install the printer driver. Consult the c

Page 144 - Installing Options 144

5. Select the OS that you are using and the Yes or No check box depending on whether you wantto share your printer on the network or not. Then click N

Page 145 - Installing Options 145

Appendix ATechnical SpecificationsPaperSince the quality of any particular brand or type of paper may be changed by the manufacturer atany time, Epson

Page 146 - Installing Options 146

Chapter 1Getting to Know Your PrinterPrinter PartsFront viewa. face-down trayb. top coverc. control paneld. right side covere. paper indicatorf. stand

Page 147 - Replacing Consumable Products

❏ Previously printed paper by any other black-and-white laser printers, color laser printers, colorcopiers, black-and-white copiers, ink jet printers,

Page 148 - Cleaning the Printer

Note:❏ The printable area may be smaller depending on the application.❏ When printing on envelopes, the assured printable area is an area 10 mm from a

Page 149 - Cleaning the pickup roller

Paper output capacity: Face-down tray Up to 500 sheets of plain paper (80 g/m)Stacker Up to 500 sheets of plain paper (80 g/m)Printer language: ECP/

Page 150 - * pickup roller

Electrical 120 V 220-240 VRated voltage 110 V-120 V 220 V-240 VRated frequency 50 Hz / 60 Hz 50 Hz / 60 HzRated current 12.5 A 6.0 APower consumption

Page 151 - Standard lower paper cassette

USB interfaceUSB 2.0 High Speed modeNote:❏ Only computers equipped with a USB connector and running Windows Vista, Vista x64, XP, XPx64, 2000, Server

Page 152 - 4. Replace the tray cover

Width: 505 mm (19.9 in.)Depth: 373 mm (14.7 in.)Weight: 6.3 kg (13.9 lb) including cassette*This product conforms to CE marking requirements in accord

Page 153 - Transporting the Printer

CompactFlash memoryContact the EPSON sales company for detail information.A4 StackerProduct code:C12C802562 / L571AST*Output capacity: Up to 500 sheet

Page 154 - For short distances

Appendix BWhere To Get HelpContacting Customer SupportBefore Contacting EpsonIf your Epson product is not operating properly and you cannot solve the

Page 155

Your DealerDon’t forget that your dealer can often help identify and resolve problems. The dealer should alwaysbe the first call for advise on problem

Page 156 - Troubleshooting

Epson HelpDesk (Phone: (65) 6586 3111)Our HelpDesk team can help you with the following over the phone:❏ Sales enquiries and product information❏ Prod

Page 157 - Paper Jam A (Cover A)

Rear viewa. cover B leverb. cover Bc. upper option coverd. AC inlete. circuit breaker switchf. lower option coverg. parallel interface connectorh. USB

Page 158 - Troubleshooting 158

World Wide Web (http://www.epson.co.id)❏ Information on product specifications, drivers for download❏ Frequently Asked Questions (FAQ), Sales Enquirie

Page 159 - Troubleshooting 159

Makassar MTC Karebosi Lt. Ill Kav. P7-8JI. Ahmad Yani No.49MakassarPhone: (62)411-350147/411-350148Help for Users in Hong KongTo obtain technical supp

Page 160 - 5. Close cover A

❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mailEpson Trading (M) Sdn. Bhd.Head Office.Phone: 603-56288288Fax: 603-562883

Page 161 - Paper Jam B A (Cover B or A)

Location Telephone number Fax numberDelhi 011-30615000 011-30615005Chennai 044-30277500 044-30277575Kolkata 033-22831589 / 90 033-22831591Hyderabad 04

Page 162

Our Hotline team can help you with the following over the phone:❏ Sales enquiries and product information❏ Product usage questions or problems❏ Enquir

Page 163 - Troubleshooting 163

IndexAAnti-copy (copy protection) functionhow to use (Windows)...60AUX menu...

Page 164 - 5. Open cover A

Font Guide...28Network Guide...

Page 165 - Troubleshooting 165

Special media...39unavailable paper...

Page 166 - Troubleshooting 166

RRelocating the printer...17Replacement Messages...

Page 167 - 9. Close cover A

Inside the printera. imaging cartridgeb. cover Ac. MP trayd. tray paper size switchControl panelEPSON AcuLaser M8000 Series User's GuideGetti

Page 168 - 1. Open the MP tray

a. LCD panel Displays printer status messages and control panel menu settings.b.Cancel Job buttonPress once to cancel the current print job. Press and

Page 169 - 3. Open cover A

❏ A4 Stacker (C12C802562)This unit increases paper output capacity to a maximum of 500 sheets of paper.❏ CompactFlash MemoryThis option enables you to

Page 170 - Troubleshooting 170

Provides you with detailed information on the printer’s functions, optional products, maintenance,troubleshooting, and technical specifications.Networ

Page 171 - Troubleshooting 171

Security printingThis printer enables you to print with security function. For example, you can store print jobs on thememory and print them later dir

Page 172 - 7. Close cover A

Scalable type outlines are licensed from Monotype Imaging, Inc.Albertus, Arial, Coronet, Gillsans, and Times New Roman are trademarks of The Monotype

Page 173 - Troubleshooting 173

Chapter 2Printing TasksLoading Paper into Your PrinterThis section describes how to load paper. If you use special media such as transparencies or env

Page 174 - Troubleshooting 174

2. Slide the paper guides to accommodate the paper you are loading.Note:When the loading paper size is bigger than B4, open the extension tray on the

Page 175 - 4. Open cover A

3. Load a stack of the desired paper with the printable surface facing up. Then slide the paper guidesto get a snug fit.Note:Make sure that you do not

Page 176 - Troubleshooting 176

4. Turn the tray paper size switch to match the size of the loaded paper.Note:❏ After loading paper, set the MP Type setting on the control panel to m

Page 177 - Troubleshooting 177

2. Remove the tray cover.3. Pinch the knobs and slide the paper guides to accommodate the paper you are loading.Note:When loading paper that is A3, B4

Page 178 - Troubleshooting 178

4. Slide the unlock levers outward.5. Pull out the paper tray to extend the paper cassette and align the arrow marks according to thepaper size.EPSON

Page 179 - 11. Close the MP tray

6. Slide the unlock levers back to their lock positions.7. Pinch the knobs and slide the paper guide to accommodate the paper you are loading.EPSON Ac

Page 180 - Troubleshooting 180

8. Load a stack of the desired paper on the center of the paper cassette with the printable surfacefacing up.Note:Make sure that you do not load paper

Page 181 - 14. Close cover A

11. Reinsert the paper cassette into the printer.Note:After loading paper, set the Cassette1 Size/Cassette1 Type settings to match the loadedpaper siz

Page 182 - Troubleshooting 182

Paper source Orientation of paper inpaper sourceTray paper size switch Control panelTray Menu - MP Tray SizeLower cassette Portrait Unnecessary Unnece

Page 183 - Paper Jam STK (Stacker)

Operating System VersionsIn this manual, the following abbreviations are used.Windows refers to Windows Vista, Vista x64, XP, XP x64, 2000, Server 200

Page 184 - 3. Close the Stacker cover

Note:❏ Depending on the quality of labels, the printing environment, or the printing procedure, labels mightbe wrinkled. Make a trial print run before

Page 185 - Operational Problems

Paper Size: Mon, C10, DL, C5, C6, IB5Paper Source: MP TrayNote:❏ Depending on the quality of envelopes, the printing environment, or the printing proc

Page 186 - Troubleshooting 186

❏ MP trayPrinter driver settings:Paper Size: A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4Paper Source: MP TrayPaper Type: Thick (for 91

Page 187 - Troubleshooting 187

Printer driver settings:Paper Size: User Defined SizePaper Source: MP TrayPaper Type: Normal, Transparency, Labels, Thick, Extra ThickNote:❏ Depending

Page 188 - Printout Problems

From the computerFor Windows usersDouble-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from theDocument menu

Page 189 - Print Quality Problems

2. Click Automatic, then choose desired printing quality.3. Click OK.Using the Advanced settingFor Windows users1. Click the Basic Settings tab.EPSON

Page 190 - Troubleshooting 190

2. Select Advanced. Then select the most appropriate setting from the list according to the type ofdocument or image you want to print.When you choose

Page 191 - Toner smudges

Note:❏ You cannot use a predefined setting name for your custom settings.❏ The saved custom settings can only be used with the printer driver you save

Page 192 - Troubleshooting 192

3. Select the Toner Save check box, then click OK.Setting the Advanced LayoutDuplex printing (with the Duplex Unit)This function allows you to print o

Page 193 - Print quality decreased

3. If you want to make detailed settings, click Duplex Settings to open the Duplex Settings dialogbox.4. Make appropriate settings. For details about

Page 194 - Paper Handling Problems

ContentsSafety InstructionsWarnings, Cautions, and Notes... 13Important Safety Instructions...

Page 195 - Problems Using Options

3. Select Eject Horizontally, Eject Vertically, or Eject Alternately for the output direction. If youselect Eject Horizontally, all A4 size pages are

Page 196 - Correcting USB Problems

3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog boxappears.4. Make appropriate settings. For details a

Page 197 - Printer software installation

2. Select the Zoom Options check box.3. If you want to resize pages automatically to fit the output paper, select the desired paper size fromthe Outpu

Page 198 - Status and Error Messages

2. Select a watermark that you want to use from the Watermark drop-down list.3. If you want to make detailed settings, click Watermark Settings, and m

Page 199 - (Macintosh only)

5. Click Save. Your watermark will appear in the List box.Note:❏ To edit the saved text watermark, select it from the List box, then follow the steps

Page 200 - Troubleshooting 200

2. Select the Header/Footer check box, then click Header/Footer Settings.3. Select the items from the drop-down list.Note:❏ If you select Collate Numb

Page 201 - Troubleshooting 201

2. Select the Form Overlay check box.3. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears.4. Type the form name

Page 202

Printing an overlaid documentYou can select the registered form data from the Paper Source drop-down list on the Basic Settingstab. For registering fo

Page 203 - Troubleshooting 203

Printing with an overlay (with the storage)This function allows you to register the overlay form data on the storage. The optional CompactFlashmemory

Page 204 - Using the Printer Driver

7. Select the form name from the Form Names list, and then click Register.Note:❏ Only form names that can be registered appear on the Form Names list.

Page 205 - Making Optional Settings

Optional paper cassette unit... 38Notes on loading A4 size paper...

Page 206 - Using EPSON Status Monitor

4. If you delete all overlay form data, select All, then click Delete. If you want to delete some specificdata, select Selected, enter the form name i

Page 207

2. Select Copy from the Anti-Copy Pattern drop-down list.3. Select Front or Back to select if “COPY” is printed in front or back of the images in the

Page 208

Using the Reserve Job FunctionThis function allows you to store print jobs on the printer’s memory and to print them later directlyfrom the printer’s

Page 209 - Detailed Status

1. Click the Optional Settings tab, then click Reserve Jobs Settings. The Reserve Jobs Settingsdialog box appears.2. Select the Reserve Job On check b

Page 210 - Replacement Parts Information

Chapter 3Using the Control PanelUsing the Control Panel MenusWhen to make control panel settingsIn general, printer driver settings override settings

Page 211 - Job Information

5. Press the r Right button to carry out the operation indicated by an item, such as printing aconfiguration status sheet or resetting the printer, or

Page 212

Note:To delete the bookmarked menus, select Reset All from the control panel’s Reset Menu.Control Panel MenusNote:Some menus and items appear only whe

Page 213 - Notice Settings

Item ValuesToner E******F to E FFuser Unit Life E******F to E FTotal Pages 0 to 99999999*1Available only when the jobs are stored by using t

Page 214 - Order Online

Prints a sheet showing the working status of the optional interface.USB Ext I/F Status ShtPrints a sheet showing the working status of the USB interfa

Page 215

Tray MenuItem Settings (default in bold)MP Tray SizeA4 Portrait, A4 Landscape, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4,MON, C10, DL, C5

Page 216

Tray Menu... 69Emulation Menu...

Page 217 - System Requirements

Item Settings (default in bold)USBAuto, ESCP2, FX, I239X, PS3, PCLNetworkAuto, ESCP2, FX, I239X, PS3, PCLAUX*Auto, ESCP2, FX, I239X, PS3, PCL*Availabl

Page 218

Wide A4Selecting On decreases the left and right margins from 4 mm to 3.4 mm.OrientationSpecifies whether the page is printed in portrait or landscape

Page 219

Adjusts the vertical printing position on the back of the paper when printing on both sides. Use thisif the printout on the back is not where you expe

Page 220

Item Settings (default in bold)Toner AlertSkip, SetLCD Contrast0 to 7 to 15RAM Disk*6*7Off, Normal, Maximum*1Available only when the corresponding opt

Page 221

StackerSpecifies whether or not to output the paper to the face-down tray when the Stacker is full.MP ModeThis setting determines whether the MP tray

Page 222 - Selecting the printer

Specifies whether or not to eject paper when the limit specified in the Time Out setting is reached.The default is Off, which means paper is not eject

Page 223

Optional RAM capacity (Total RAM capacity)RAM Disk settingOff Normal Maximum0 MB (Total 128 MB) Disabled 16 MB 16 MB64 MB (Total 192 MB) 32 MB 64 MB12

Page 224

Restores the control panel menu settings to their default values.Reset Transfer CounterReset the transfer life counter when you replace the transfer.R

Page 225 - For Mac OS X users

Time SettingSpecifies the current date and time by entering them directly.Date FormatSpecifies the format to display the date.Parallel MenuThese setti

Page 226 - About the PCL Printer Driver

Buffer SizeDetermines the amount of memory to be used for receiving data and printing data. If Maximum isselected, more memory is allocated for receiv

Page 227

Installing the Stacker... 121Removing the Stacker...

Page 228 - Updating the printer driver

Item Settings (default in bold)Buffer Size*1 *2Normal, Maximum, Minimum*1After this item is changed, the setting value takes effect after a warm boot

Page 229 - Technical Specifications

AUX MenuSee the Network Guide for each setting.PCL MenuThese settings are available in the PCL mode.Item Settings (default in bold)FontSourceResident,

Page 230 - Printable area

Specifies the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to99.99 cpi (characters per inch), in 0.01-cpi i

Page 231

Item Settings (default in bold)Text DetectionOff, OnPDF Page SizeAuto, A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C

Page 232 - Mechanical

ESCP2 MenuItem Settings (default in bold)FontCourier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR BPitch10, 12, 15 cpi,

Page 233 - Interfaces

TextSets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you changethe Orientation, Page Size, or T. Margin s

Page 234 - Optional paper cassette unit

Specifies whether the printer prints a slashed or unslashed zero.FX MenuItem Settings (default in bold)FontCourier, Prestige, Roman, Sans serif, Scrip

Page 235 - Memory modules

Sets the distance from the top of the page to the baseline of the first printable line. The distance ismeasured in inches. The smaller the value, the

Page 236 - A4 Stacker

ZeroCharSelects whether the printer prints a slashed or unslashed zero.I239X MenuThe I239X mode emulates IBM® 2390/2391 Plus commands.These settings a

Page 237 - Where To Get Help

Selects the character tables. Character tables contain the characters and symbols used by differentlanguages. The printer prints text based on the sel

Page 238 - Help for Users in Singapore

The Ready light does not turn on... 185The printer does not print (Ready light off)...

Page 239 - Help for Users in Indonesia

Selects whether the printer prints a slashed or unslashed zero.CharacterSetSelects character table 1 or 2.Password Config MenuItem Settings (default i

Page 240 - Epson Service Center

cCaution:❏ Select only the items below from the Support Menu. Do not select any items on thePrint Adjust Menu.❏ When formatting the CompactFlash or de

Page 241 - Help for Users in Malaysia

Status and Error MessagesThis section contains a list of error messages shown on the LCD panel, a brief description of eachmessage and suggestions for

Page 242 - Help for Users in India

The printer has encountered problems during duplex printing. Make sure you are using anappropriate type and size of paper for the duplex printing. The

Page 243 - Helpline

Printing by specifying the number of copies is no longer possible due to a lack of memory (RAM).If this error occurs, print only one copy at a time.To

Page 244 - Where To Get Help 244

If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing continuesautomatically after a certain period of time.Face-down

Page 245 - Index 245

The installed CompactFlash memory needs to be formatted to use it with the printer.Select Yes to format the memory, or select No to cancel formatting.

Page 246 - Index 246

Invalid DataThe spool file on the driver is deleted while printing or the data is abnormal. Press the Start/Stopbutton to clear the error.Invalid N/W

Page 247 - Index 247

Need MemoryThe printer has insufficient memory to complete the current print job.To clear this error message, select Clear Warning from the control pa

Page 248 - Index 248

Location DescriptionPaper Jam A Paper is jammed at cover A. For instructions on clearing this type of paper jam, see“Paper Jam A (Cover A)” on page 15

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