Troubleshooting 10-5
If a problem occurs while printing, an error message appears in
the Progress Meter window.
When the ink is out, click the How To button in the EPSON Status
Monitor or Progress Meter window and EPSON Status Monitor
will lead you step-by-step through the cartridge replacement
procedure.
Running a printer operation check
If you are unable to determine the source of the problem,
performing a printer operation check can help you determine
whether the problem comes from the printer or the computer.
To print a printer operation check page, follow these steps.
1. Make sure both the printer and computer are turned off.
2. Disconnect the cable from the printer’s interface connector.
If you use the parallel interface, unlock the wire clips on both
sides of the interface connector and remove the ground
connector, if necessary. Then, disconnect the cable from the
printer’s interface connector.
3. Make sure that A4 size paper is loaded in the sheet feeder.
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