Troubleshooting 10-15
Paper Does Not Feed Correctly
If one of the following problems has occurred, try the solution(s)
listed for that problem.
❏ Paper does not feed
❏ Multiple pages feed
❏ The paper jams
❏ Paper is not ejected fully or is wrinkled
❏ Paper does not feed correctly when using roll paper
❏ Paper does not feed correctly when using the double-sided
printing feature
Paper does not feed
Remove the stack of paper and make sure of the following:
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with
the paper for more information.
❏ The paper is not loaded above the arrow on the left edge
guide.
❏ Paper is not jammed inside the printer. If it is, remove the
jammed paper.
❏ The black and/or color ink cartridges are not empty. If one is,
replace the appropriate cartridge. To determine which
cartridge is empty, see “Replacing Ink Cartridges” on page
8-1.
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