Epson C11C560031BS Datasheet download pdf (Page 110)

Chapter 6 Problem Solver 110

The printer does not print when the computer sends data.

Cause What to do

The printer is paused. Press the Offline button to turn off the

Power light.

The interface cable is not

plugged in securely.

Check that both ends of the cable

between the printer and the computer

are plugged in securely. If the cable is

connected correctly, run a self-test as

described in “Printing a Self-Test” on

page 102.

Your interface cable does not

meet the printer and/or

computer specifications.

Use an interface cable that meets the

requirements of both the printer and

computer. See “Electronic” on page 150

andyourcomputerdocumentation.

Your software is not properly

set up for your printer.

Select your printer from the Windows

desktop or in your application. If

necessary, install or reinstall the printer

driver software. For the information on

installing the software, see “Installing

the Printer Software” on page 13.

The printer makes noise, but nothing prints or printing stops

abruptly.

Cause What to do

Theribbonhastoomuchslack,

the ribbon has come loose, or

the ribbon cartridge is not

installed properly.

Remove any slack in the ribbon by

turning the ribbon-tightening knob, or

reinstall the ribbon cartridge as

described in the section under

“Replacing the ribbon cartridge” on

page 132.

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Epson C11C560031BS Datasheet Page 110