Epson AcuLaser M2010D User's Guide download pdf (Page 97)

Troubleshooting 97

Problems Using Options

To confirm your options are installed correctly, print a status sheet. See “Printing a Status Sheet”

on page 90 for details.

Feed jam when using the optional paper cassette

An installed option cannot be used

Correcting USB Problems

If you are having difficulty using printer with a USB connection, see if your problem is listed

below, and take any recommended actions.

When the optional paper cassette is installed, the

cassettes located above the one to feed paper from

are not installed.

Set all the paper cassettes above the one to feed paper from.

The pickup roller is dirty. Clean up the pickup roller. For instructions, see “Cleaning the

pickup roller” on page 67.

The optional paper cassette may not be installed

properly.

See “Optional Paper Cassette Unit” on page 55 for instructions

on installing an optional paper cassette unit.

Cause What to do

The paper is jammed at the optional paper cassette. See “Clearing Jammed Paper” on page 76 to clear jammed

paper.

Cause What to do

The installed option is not defined in the printer driver. For Windows users:

You have to make settings manually in the printer driver. See

“Making Optional Settings” on page 113.

For Macintosh users:

When you have attached or removed options from the

printer, you need to start EPSON Status Monitor, or delete and

re-register the printer.

To delete the printer, use Print Setup Utility (for Mac OS X 10.3

and 10.4) or Print Center (for Mac OS X 10.2).

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Epson AcuLaser M2010D User's Guide Page 97