Epson Stylus Pro 7710 User's Guide download pdf (Page 100)

Cause What to do

The print is not positioned

properly on the paper.

Have you specified the print area?

Check the print area in the settings of the application and printer.

Is the paper size setting correct?

If the Paper Size setting and the size of the actual paper do not match, the print may

not be where you want it, or part of it may be cut off. In this case, check the print settings.

Is the paper skewed?

If PAPER SKEW CHECK in the panel settings is OFF, the paper is printed even if it is

skewed. In this case, the print will not be in the print area. Set PAPER SKEW CHECK to

ON in the Menu mode.

See “PRINTER SETUP” on page 20

Does the print data fit within the paper width?

If the print image is bigger than the paper width, printing normally stops. However, if

the PAPER SIZE CHECK is OFF, the paper is printed even if the paper width is

exceeded. Set PAPER SIZE CHECK to ON in the Menu mode.

See “PRINTER SETUP” on page 20

Is the roll paper margin set to 15 mm or 35 mm?

With auto rotation, or if you print to the full width of the paper (printing at A1 vertical

size on 24-inch wide roll paper, or printing at A2 horizontal size), if the ROLL PAPER

MARGIN is set to 15 mm or 35 mm, the data extending beyond the print area on the

right side of the paper is not printed. Set ROLL PAPER MARGIN to 3 mm.

See “PRINTER SETUP” on page 20

Left/right ruled lines are bumpy.

Is the print head misaligned (leaving gaps)? (during bidirectional printing)

With bidirectional printing, the print head prints while moving left and right. If the

print head is misaligned, ruled lines may be printed misaligned with gaps. If vertical

ruled lines are misaligned with bidirectional printing, adjust the gap.

See “Print head alignment” on page 79

The printed surface is scuffed or

soiled.

Is the paper too thick or too thin?

Check that the paper is a specification that can be used with this printer. For

information about the media types and appropriate settings for printing on paper

from other manufacturers or when using a raster image processor (RIP), please refer to

the handling instructions for the paper, or contact the retailer of the paper or the

manufacturer of the RIP.

Is the print head scuffing the printed surface?

When the print head scuffs the printed surface, set PLATEN GAP to a point between

WIDE and WIDEST.

See “PRINTER SETUP” on page 20

The edge of the paper is scuffed

or soiled.

Is the print head scuffing the edge of the paper?

Make the ROLL PAPER MARGIN setting to wide (TOP 45/BOTTOM 15mm or TOP 35/

BOTTOM 15mm).

See “PRINTER SETUP” on page 20

The paper is creased.

Are you using the printer at normal room temperature?

Epson’s special paper should be used at normal room temperature (temperature: 15 to

25°C, humidity: 40 to 60%). For information about paper such as thin paper from other

manufacturers that requires special handling, refer to the relevant handling instructions.

When using paper other than Epson special media, have you set the paper

characteristics?

When using paper other than Epson special media, set the paper characteristics

(custom paper) before printing.

See “Printing with Non-Epson Media” on page 150

Epson Stylus Pro 7700/7710/9700/9710 User’s Guide

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Epson Stylus Pro 7710 User's Guide Page 100

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