Epson Stylus Pro 7710 User's Guide Page 87
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- Table of contents
- TROUBLESHOOTING
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Problem Solver
Error Messages on the LCD Panel
Error messages
Messages are either status messages or error messages. Many common printer problems can be identified by the
lights and messages on the LCD panel. See the following messages to solve problems.
Error messages related to paper
Error messages Description What to do
PAPER OUT
LOAD PAPER
No paper is loaded in the
printer.
Load paper correctly.
See “Using Roll Paper” on page 29
See “Using Cut Sheet Media” on page 36
The
button has been
pressed without paper set
in the printer.
Press the
button to release the paper presser, and
then set the paper.
The paper runs out while
printing is in progress.
Press the
button to release the paper presser, and
then remove the paper. Then, load a new paper.
PAPER RELEASED
LOAD PAPER
The paper presser is
released.
Set the paper, and then press the
button.
PAPER SKEW
LOAD PAPER PROPERLY
The paper is not loaded
straight.
❏ It may not be printed in the printable area properly.
Check the print result.
❏ Press the
button to release the paper presser,
and then load the paper straight.
See “Using Roll Paper” on page 29
See “Using Cut Sheet Media” on page 36
PAPER SETTING ERROR
CHECK THE PAPER SOURCE IN THE
DRIVER SETTINGS AND LOAD
PAPER CORRECTLY
The paper source selected
in the printer driver and
the printer’s control panel
do not match.
Check the Source setting in the printer driver and
printer’s control panel, and load the paper correctly.
PAPER CUT ERROR
REMOVE UNCUT PAPER
Paper is not cut correctly. ❏ Press the
button to release the paper presser,
and open the front cover. Then remove the uncut
paper.
See “Feeding or ejecting troubles” on page
102
❏ Paper cutter may be dull. Replace the paper cutter.
See “Replacing the Cutter” on page 70
CUTTER UNIT NEARING END OF
SERVICE LIFE. RECOMMEND
REPLACING THE CUTTER UNIT
Paper cutter may be dull. Replace the paper cutter.
See “Replacing the Cutter” on page 70
Epson Stylus Pro 7700/7710/9700/9710 User’s Guide
Problem Solver
87
- User’s Guide 1
- Copyrights and Trademarks 2
- Contents 3
- Safety Instructions 6
- When using this product 7
- When handling the ink 8
- Introduction 9
- Printer Parts 10
- The Control Panel 11
- 7. Menu button ( ) 12
- 8. OK button ( ) 12
- 9. Paper Cut button ( ) 12
- 10. Paper Secure button ( ) 12
- 1. Messages 13
- 2. Paper Source icon 13
- 4. Roll Paper Margin icon 13
- 5. Roll Paper Counter icon 14
- 6. Ink cartridge status icon 14
- 7. Maintenance tank icon 14
- Menu Mode 15
- 1. Select a menu 16
- Menu list 18
- Details of Menu mode 20
- TEST PRINT 22
- MAINTENANCE 22
- PRINTER STATUS 23
- PAPER SETUP 24
- CUSTOM PAPER SETUP 25
- HEAD ALIGNMENT 26
- NETWORK SETUP 26
- OPTIONS SETUP 26
- Maintenance Mode 27
- Paper Handling 28
- Using Roll Paper 29
- Cutting the roll paper 33
- Removing the roll paper 34
- Using Cut Sheet Media 36
- Loading cut sheet A3 size or 37
- Ejecting Paper 39
- Using the paper basket and 40
- When feeding paper backward 41
- Storing the paper basket 43
- Using Auto Take-up Reel Unit 44
- (For Epson Stylus Pro 44
- 9700/9710 only) 44
- Control box 45
- Winding paper forward 45
- Winding paper backward 46
- Taking up your prints 47
- Removing paper after take-up 47
- Printable area 50
- Print Settings 52
- Making the paper settings 53
- Selecting the paper size 54
- Basic Settings 55
- Checking the printer status 57
- When problem occurs during 57
- Canceling Printing 58
- Changing the Black Ink 59
- Maintenance 62
- Notes for after printing 63
- Notes for storing the paper 63
- Replacing Ink Cartridges 64
- Using the printer driver 65
- About ink cartridges 66
- Replacing ink cartridges 67
- Replacing the 68
- Maintenance Tank 68
- Replacing the Cutter 70
- Adjusting the Print Head 72
- Nozzle check 73
- Head cleaning 75
- Power cleaning 77
- Automatic maintenance 78
- Print head alignment 79
- Cleaning the Printer 82
- Keeping the Printer 84
- Transporting the Printer 85
- Setting up the printer after 86
- Troubleshooting 94
- Problem Solver 100
- Feeding or ejecting troubles 102
- Other troubles 105
- Using the Printer 106
- Software (Windows) 106
- Accessing the Printer 107
- From the Printer icon 108
- Getting Information 109
- Through Online Help 109
- Using the Printer Utilities 110
- Using EPSON Status Monitor 3 111
- Viewing information in EPSON 112
- Status Monitor 3 112
- Using Monitoring Preferences 112
- Uninstalling the Printer 113
- Software 113
- (Mac OS X) 115
- EPSON Printer Utility3 116
- EPSON StatusMonitor 116
- EPSON LFP Remote Panel 2 116
- Using Printer Utilities 118
- Using EPSON StatusMonitor 119
- EPSON icon on the desk top 121
- Variety of Printings 123
- For Mac OS X 124
- Black-and-White Printing 126
- Borderless Printing 129
- Application settings 130
- Printer driver settings 130
- Enlarge or Reduce Size 134
- Printing 134
- For Mac OS X 10.4 to 10.5 135
- Fit to Roll Paper Width 136
- (Windows only) 136
- For Windows 137
- Pages Per Sheet Printing 138
- Poster Printing 139
- Joining the sheets together 141
- Printing on Custom Paper 144
- Banner Printing on Roll 147
- 89 to 1118 mm 148
- Epson Stylus Pro 7700/7710: 148
- 89 to 610 mm 148
- Paper height 127 to 15000 mm 148
- Printing with Non-Epson 150
- Paper thickness Platen Gap 151
- Thick paper Wider 151
- Normal paper Standard 151
- Thin paper Narrow 151
- Customize the Items of 153
- Saving as a custom media 154
- Menu arrangement 155
- Exporting or Importing 156
- Using Layout Manager 157
- Printing with Layout Manager 158
- Using Color Management 159
- Color management by Driver 160
- ICM (Windows only) 160
- Color management by Host ICM 162
- (Windows) 162
- Color management by 163
- ColorSync (Mac OS X) 163
- Paper Information 166
- Roll paper 167
- Cut sheet 174
- Where To Get Help 176
- Help for Users in Europe 177
- Help for Users in Australia 177
- Help for Users in Singapore 178
- Help for Users in Thailand 178
- Help for Users in Vietnam 178
- Help for Users in Indonesia 178
- Help for Users in Hong Kong 179
- Help for Users in Malaysia 179
- Help for Users in India 179
- Epson India Regional Offices: 180
- Helpline 180
- Product Information 181
- Printer Specifications 182
- Electrical 183
- Ink cartridges 183
- Environmental 184
- Interface 185
- Standards and Approvals 185
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